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Israelita Andaya is a seasoned professional with expertise in Business Process Improvement, Six Sigma, Management, and Human Resources. She has over 20 years of experience in various roles, including Sr. CI Consultant, Global HR Operations and Payroll Manager, and Process Excellence Manager/Six Sigma Blackbelt. Andaya has worked with top companies such as GCP Applied Technologies, Hitachi Global Storage Technologies, and Accenture.

Experience

    • Sr. CI Consultant
      • May 2018 - Present

      - Supports Global Leadership Team in the implementation of Continuous Improvement in North America HR Service Delivery- Facilitates instructed led CI Training- Provide coaching in various Continuous Improvement Projects- Embed MDI Behavior with Service Delivery Leadership in managing daily operations- Led CI Projects assigned by CI Global

  • Self-employed
    • Region IVA - Calabarzon, Philippines
    • Business Owner
      • Mar 2018 - Present
      • Region IVA - Calabarzon, Philippines

  • GCP Applied Technologies
    • Alabang, Muntinlupa
    • Global HR Operations and Payroll Manager / Certified - Six Sigma Blackbelt
      • Aug 2011 - Mar 2018
      • Alabang, Muntinlupa

      + Managed 33+ countries in Global HR Operations + Provides leadership, guidance to Country HR Business Partners and Local Team Members;+ Effectively communicates with team, developing a climate in which information is shared openly; + Clearly defines team goals and expectations. Develops tactical plans to reach these goals;+ Directs staff to ensure adherence to high levels of quality and service to internal customers; + Establish processes and initiatives to improve quality and productivity performance of the business unit;+ Ensures that all performance metrics are met like internal and external quality and productivity;+ Works closely with other internal service delivery organizations such as Operations, Site HR and Technical Support to deliver quality, accuracy, and timeliness. + Fosters associates to learn, develop and adapt to a constantly changing work environment.+ Continuously reviews team performance; identifies and appropriately addresses opportunities for improvement;+ Determines training requirements. Ensures timely and effective training is delivered to enhance skills of the team. + Implements initiatives and processes to improve all aspects of the department;+ Supports overall Service Center methodology by organizing activities related to chartered projects designed to create efficiencies, improve cost, improve quality and increase client satisfaction;+ Insures the HR Employee Service Center operates within the established protocols of the divisional and site strategy Methodology: PDCA; Daily Management Improvement;

    • Certified Six Sigma Blackbelt
      • Oct 2009 - Mar 2011

      + Leads large scale cross functional teams in the Six Sigma and Lean process improvement methodology; + Provides coaching and mentoring to Green Belts and Green Belt teams Works with project sponsors to establish project charters and key deliverables/project plans + Utilizes change acceleration skills to remove barriers to keep project on track + Provides Six Sigma training to Support Services employees Leads monthly Green Belt productivity reviews + Provides coaching and mentoring to Six Sigma Champions + Maintains and develops project hoppers within each organization + Leads Kaizen events focused on implementing Lean Tools (5’s, Value Stream Mapping, Pull Systems) to solve business problems. + Provides training in Lean tools, leads Lean events and then provides coaching and mentoring to ensure follow up action items are delegated and completed

    • Process Excellence Manager/Six Sigma Blackbelt
      • Oct 2008 - Oct 2009

      + Drive Six Sigma as a problem solving technique in every situation. + Chair in New Product and Process change in partnership with different Engineering Department+ Facilitate Six Sigma Greenbelt and Yellowbelt Workshops to all employees.+ Performs 2~4 DMAIC Project in any critical process to achieve business objective.

    • OPEX
      • 2007 - 2008

      + Coach in deploying Operational Excellence during Pre-Go-Live and Post-Go-Live for new and existing Deals. + Lead/co-lead in Process Improvement projects in partnership with different Unit and Team Leads. + Facilitate Operational Excellence Workshops to different stakeholders

    • QA Sr. Supervisor/SSBB
      • Mar 2003 - Sep 2007
      • Binan, Laguna

      + Manages New Process Qualification made up of SPC Engineers (SSFB)+ Leads Customer driven process improvement thru Core Six Sigma DisciplineNeville Clarke : Certified Six Sigma Blackbelt

Education

  • College of St. Benilde (SPaCe)
    HR Operations and Information TEchnology, Human Resources Management and Services

Suggested Services

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Industry Focus. “Business Consulting and Services”

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