Experience

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  Arab Business Machine Ltd - Apple Authorised Distributor

  • Kuwait

  • Business Development Manager

    • Dec 2015 - Present
    • Kuwait

    Proactively build Apple market position by locating, developing, defining, negotiating, and closing strategic business relationships and deals and works to improve Elm organization’s market position and achieve financial growth. Defining the long-term organizational and department strategic goals, building key customer relationships, identifying mega business opportunities, and maintaining extensive knowledge of current market conditions according to the policies and procedures.

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  Samsung Electronics

  • South Korea
  • Computers and Electronics Manufacturing
  • 700 & Above Employee

  • Sales Team Leader - CE

    • Sep 2014 - Dec 2015

    Primary Sales = Sell out (work hand in hand with promoters @ outlet level) Planning of Stocks @ Outlet Level Managing Promoters attendance Checking Daily Sales Report Ensuring Stocks are updated twice a week in every outlet Ensuring Competitor Related Issues are escalated to the appropriate level in every outlet Have a thorough Product Knowledge, Our Products, Our Prices, Our Offers, Our Stock Outs, Our New Launches etc. Escalate sales related issues on a proactive basis: Is competition having better offers then us if yes then specify model and offer How is the footfall in the store Is there any display issue Performance of each promoter ( product knowledge and evaluation ) of the promoter Have a thorough knowledge of the Competitors, their Products, Their Prices, Their Offers, Their Stock Outs, Their New Launches etc. Abide by the planned schedule of work Have a Retailers Contact Persons Checklist in hand Have Outlet Level Sales Figures in Hand : MTD, YTM, Competitors etc. Available in the intimated time for all Trainings and Reviews Have a thorough understanding with the Section In charge, Supervisor, Manager Troubleshooting the issues faced by the Promoter on a day-to-day basis Grooming of Promoters to excel in Sales, Selling Skills and Overall Development after having a thorough understanding of his team mates Incase of stock out in the outlet, guiding the Customers to approach the next desirable outlet after checking availability of stocks Guide the Customers in case of After Sales Query Have a thorough understanding of all Samsung processes Have a thorough understanding with the Distributor Channel Suggesting on deployments at the outlet level Plan the weekly off of Promoters Plan the timing schedule of Promoters Plan the training and review time of Promoters.Focus on surpassing Sales Target Total ownership of all issues happening in the outlets

  • Marketing Field Manager - CE

    • Sep 2013 - Oct 2014

    1. Furniture and lighting (New locations and maintenance of existing locations 2. POS material deployment 3. Ensure all display models are turned on 4. 3D glasses and Remote availability and batteries- for AV 5. Wire management 6. Correct offline Content on Panels and Audio products - Signal Generators and USBs for AV and retail mode for IM 7. Application management on Smart Panels 8. Internet Status (updates & checks) - Router password 9. Firmware and Store Mode Checks (tab system ) 10. Following the planogram and product matrix display like Missing panels, Home appliance, phone, TAB and IT (Check with store manager to replace from stocks then inform retail team) 11. Catalog Collection (weekly) 12. Inform team of missing models as per plan (Display Matrix) 13. Ensuring Samsung Audio product is the first display in every shelf for every category 14. Accessories Availability.

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  Nokia

  • Finland
  • Telecommunications
  • 700 & Above Employee

  • Marketing Area Manager

    • Jan 2010 - Sep 2013

    • Develop a close working relationship with the designated retailers.• Collect data from each retail outlet to provide timely and accurate market intelligence on sales, distribution coverage, pricing, merchandising and competitive activity.• Implement Nokia promotion and tactical programs• Maximize Nokia in-store presence through:- Timely delivery of TCO elements including POS materials, dummies etc. - Negotiating best shelf positioning of products.- Identifying opportunities to improve Nokia’s in-store presence and merchandising.• Ensure retailer compliance with Nokia guidelines.• Collect critical retailer feedback• Train retail staff as per Nokia Academy guideline.

  • Nokia Solution Activator ( Sales & Marketing )

    • Jun 2009 - Jan 2010

    •Collect and report market intelligence Knowledge sharing with retail staff.•Ensure Activation of services on Targeted Smart phones Educate.•Guide and support Solution point Sales staff to sell Nokia Solutions.•Maintain in-store merchandising as per guidelines for the Nokia .•Make sure sales staff are aware of current promotions and campaigns.•Support sales staff to persuade consumers to try out Nokia services.•Pro-actively demonstrate and activate service for consumers.•Participate in the sales pitch where required to smoothen process.•Be the single point of contact for all services / solutions queries.•Understand and monitor competitor activities and recommend response.•Capture consumer feedback on Nokia service/solution usage.

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  Kharafi National

  • Kuwait

  • Project Control Analyst

    • Aug 2006 - May 2009
    • Kuwait

    • Assists the Business Manager in all duties related to financial and performance; planning, tracking, and reporting.• Budgeting and financial analysis:o Develops project cost/schedule baselines and budgets.o Monitors project actuals and resolves issues.o Monitors outstanding project commitments.o Develops monthly project financial forecasts and conducts variance analysis.o Analyze project reports to identify and resolve issues.o Communicates project status and findings to Business Manager and Project Management.• Initiate & monitor project setup within financial and project management systems.• Oversee project closeout activities.• Proactively monitor project time cards, ensure timecard corrections are processed in timely manner.• Ensure accuracy of project-related expense reports and ensure timely processing.• Earned value calculations and analysis for projects, if required.

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  FedEx

  • Egypt

  • Retail Agent

    • Jul 2004 - May 2006
    • Egypt

    Receive and deliver shipments to the clients, ensure smooth and friendly Customer Service Experience is offered, Answer Walk-in Customer inquiries related to product and service.Track & Trace Shipments For V.I.P Customers Shipments Handling Both of Inbound & outbound for V.I.P Customers.Following up Customs Clearance with FedEx Brokers.Following up delivering process to the Customers. Using FedEx Technology System to meet Customers Request.Creating daily and monthly Reports of the Shipments Traffics.