Bio
Credentials
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UNCC: Introductory E-course on Climate Change
United Nation Institute for Training & Research
Experience
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Valet Apartments
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London, United Kingdom
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Senior Customer Service Associate
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May 2019 - Present
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London, United Kingdom
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Netherlands
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Software Development
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700 & Above Employee
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Customer Service Executive
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Sep 2017 - Feb 2019
● Advising and servicing customers● Identifying new opportunities● Liaising with customers● Analyzing complaints and taking necessary actions to resolve the issue
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PS Support Executive
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Mar 2017 - Aug 2017
● Assistance point with questions about Geo related topics.● Handling day to day geo related task and acting upon them.● Assisting Partner Services Department Support teams when required.
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Payment Specialist
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Dec 2016 - Mar 2017
● Successfully handled daily operational tasks related to payments refund.● Handled payment related queries and managed large amounts of incoming calls meetingKPI targets● Mapped current processes and identifying potential possibilities for improvement.● Communicate with customers and internal departments to solve pending issues.
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Dr. A. V. Baliga Memorial Trust
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New Delhi Area, India
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Documentation Officer
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Feb 2015 - Jul 2016
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New Delhi Area, India
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Jubilant Life Sciences Ltd
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Noida Area, India
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Summer Intern
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Apr 2014 - Jul 2014
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Noida Area, India
Project Titles: 1- Designing intervention for Malnourished children under 5yrs in the vicinity of Gajraula.2- Impact and need assessment of CSR activities in and around jubilant plants.
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Education
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2013 - 2015BIMTECH
Master of Business Administration (M.B.A.), Sustainable Development Practices -
lovely public school
Suggested Services
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References
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