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Ishita Maheshwari profile image

Ishita Maheshwari

Customer Success Manager at Amira Learning
Intro Book
Ishita Maheshwari, a seasoned professional with experience in operations management, digital marketing, and business analytics, holds an MSc from the University of Leeds and a BBA from Bharati Vidyapeeth, with expertise in languages including English and proficiency in MS Excel and PowerPoint.
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Location
Leeds, England, United Kingdom, GB
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Bio

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Ishita Maheshwari, a seasoned operations and content management professional, has honed her expertise in data analysis, digital marketing, and team management. At Amira Learning, she successfully counselled customers, reviewed data, and coordinated online program tracking, while at Unacademy, she developed interpersonal skills and created visual content using MS Excel. Ishita's experience spans multiple industries, including education and operations, with a strong foundation in business analytics and decision sciences, as showcased in her MSc from the University of Leeds.

Credentials

  • Ask Questions to Make Data-Driven Decisions (Google Data Analytics)
    Coursera
    Aug, 2021
    - Apr, 2026
  • Foundations: Data, Data Everywhere (Google Data Analytics)
    Coursera
    Apr, 2021
    - Apr, 2026
  • Google digital marketing
    Google
    Feb, 2021
    - Apr, 2026
  • TCS iON Career Edge - Young Professional
    Tata Consultancy Services
    Dec, 2020
    - Apr, 2026

Experience

  • Amira Learning
    • Gurugram, Haryana, India
    • Customer Success Manager
      • Jun 2023 - Jul 2023
      • Gurugram, Haryana, India

      • Worked for a US based project including counselling the customer related query, reviewing and assessing the data of more than 100 customers. • Coordinated the tracking of online program enrolled students and delivery of timely reports.

  • Unacademy
    • Online
    • Operations Team Member
      • Jan 2022 - Sep 2022
      • Online

      Content Management Intern • Prepared the raw data and consolidated the final content into an uploaded form. • Constructed MS Excel for visualising the quantitative data into graphs. • Followed up with more than 200 creators and professors occupied within the organization. • Developed interpersonal and good communication skills.

  • JamPad
    • Online
    • Operations Intern
      • Dec 2021 - Jan 2022
      • Online

      • Conducted research throughout the web and frisked the output from more than 15 sources. • Collaborated and onboarded more than 100 artists by sending personalized and detailed emails guiding them about the company. • Presented the data through structuring it into MS PowerPoint presentations.

  • Code Karo Yaaro
    • Online
    • Operations Manager
      • Jun 2021 - Aug 2021
      • Online

      • Set up schedules and timelines for the professors to conduct classes while having 10 plus virtual meets in a day. • Handled day-to-day operations for the smooth functioning of the organization and provided customer satisfaction to the students.

  • MAD EDUCATORS
    • Subject Matter Expert
      • May 2021 - Jul 2021

  • Mindler
    • online
    • Entrepreneurship and Digital Marketing
      • Oct 2020 - Dec 2020
      • online

Education

  • 2023 - 2024
    University of Leeds
    MSc Business Analytics and Decision Sciences, Business and Management
  • Bharati Vidyapeeth
    Bachelor of Business Administration - BBA, Finance, General
  • Bharati Vidyapeeth's Institute Of Management and Entrepreneurship Development
    Finance

Suggested Services

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Industry Focus. “E-learning”

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