Bio
Experience
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19 Management Group
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United States
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Campaign Manager
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Dec 2023 - Present
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United States
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Chick-fil-A Restaurants
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Laredo, Texas, United States
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Team Leader
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Jan 2023 - Sep 2023
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Laredo, Texas, United States
Provided training to upcoming team leaders (managers). Maintained equilibrium in labor cost and labor productivity resulting in higher profits. Streamlined operations to improve customer service and satisfaction. Improved restaurant CEM scores by over 4% through developing multiple systems.
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Real Equity Acquisitions
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San Antonio, Texas, United States
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Investment Specialist
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Oct 2022 - Jan 2023
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San Antonio, Texas, United States
Leveraged social media marketing capabilities to promote properties and gain promising leads
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Chick-fil-A-Franchise
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Laredo, Texas, United States
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Hospitality Professional
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Feb 2020 - Sep 2022
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Laredo, Texas, United States
Provided on-the-job training to newly hired employees. Maintained ample acknowledgment of product line and promotions to ensure customer satisfaction and increase sales. Actively part of the team that achieved record-breaking sales. Streamlined ordering operations and communication to expedite customer service. Assisted in staff planning to ensure continued and efficient restaurant operations.
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Freelance Digital Marketer
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Aug 2022 - Aug 2022
Promoted instructional coursed through the use of social media platforms, connecting customers with the company and its products. Leveraged video editing capabilities and standing social media algorithms to increase probability of views.
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Education
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2020 - 2024Texas A&M International University
Pre-Engineering
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