Experience

• 

  BSA Logistics

  • Jakarta, Indonesia

  • Project Administration Supervisor

    • Jun 2019 - Apr 2020
    • Jakarta, Indonesia

    Main responsibilities: - control and supervise cost for all department.- provide Branch Recapitulation Report.- make Cash Management Report such as transaction report, invoice report, petty cash report.

• 

  PT Bank Capital Indonesia Tbk

  • Kelapa Gading

  • Operations Supervisor

    • Aug 2016 - Jun 2019
    • Kelapa Gading

    Main responsibilties :- responsible for the day to day Branch Operations which includes cash management, ensuring full compliance with all laid down procedures and processes.- make Branch Cash Management Report such as daily transaction, invoice and petty cash.

• 

  PT Bank Nationalnobu Tbk (NobuBank)

  • Banking
  • 700 & Above Employee

  • Operations Supervisor

    • Jul 2012 - Nov 2015

    • Nov 2014 - Dec 2015 : Nobu Bank Kelapa Gading• Dec 2013 - Nov 2014 : Nobu Bank Jatinegara• Juli 2012 - Dec 2013 : Nobu Bank Depok Town SquareMain responsibilities:- supervises teller line that processes a variety of financial transactions such as check cashing, withdrawals, deposits, and loan payments.- assist teller with more complex tasks, approves exception transactions, backs up teller and performs teller duties as needed.- provide Operational Support to staff ( CS and Teller ) incl guiding them on the bank's policies ans procedures on operational matters.- work independently and takes ownership of issues incl accurate and proper records management and tactful resolutions of queries and escalations from both internal and external customers.

  • Bank Teller

    • Jun 2011 - Jul 2012

    Main responsibilites: Assisting customer with processing transactions such as deposits, withdrawals and/or payments.

• 

  CIMB Niaga

  • Jakarta, Indonesia

  • Phone Banking Officer

    • Apr 2009 - Apr 2010
    • Jakarta, Indonesia

    Main responsibilities:- receive customer feedback.- providing information related to the bank product.- receive complain and give prepared answer to customer.