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Isabella Grajales Cardona profile image

Isabella Grajales Cardona

Customer Onboarding Specialist + Webdesigner at Amenitiz
Intro Book
Customer experience professional with expertise in web design, digital commerce, and service design.
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Location
Medellín, Antioquia, Colombia, CO
Languages
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency
  • Italian Elementary proficiency
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Bio

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Isabella Grajales Cardona is a seasoned customer experience professional with expertise in web design, digital commerce, and service design. She has worked as a Customer Onboarding Specialist, Community Lead, and Monitor Administrativo, honing her skills in customer experience management, communication, and team leadership. With a Master's degree in Business Administration and Management, she has a strong foundation in business and management principles.

Experience

  • Amenitiz
    • Colombia
    • Customer Onboarding Specialist + Webdesigner
      • Jan 2024 - Present
      • Colombia

  • WeWork
    • United States
    • Real Estate
    • 700 & Above Employee
    • Community Lead
      • Sep 2022 - Jan 2024

    • Community Associate
      • Jul 2021 - Sep 2022

  • Prebel S.A
    • E-Commerce y Digital
      • Jul 2020 - Jan 2021

  • Universidad EAFIT
    • Antioquia, Colombia
    • Monitor Administrativo
      • Apr 2018 - Nov 2019
      • Antioquia, Colombia

Education

  • 2023 - 2024
    OBS Business School
    Master of Customer Experience Management, Business Administration and Management, General
  • 2022 - 2022
    Universidad EAFIT
    Diplomado: Estrategia de Servicio y Experiencia (CX-SD)
  • 2017 - 2021
    Universidad EAFIT
    Comunicación Social, Estudios sobre comunicación y medios

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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