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Bio

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Isabel Gilleard is a recent graduate with a Bachelor's degree in Linguistics from Manchester Metropolitan University. She has experience in marketing, content creation, and customer service, with a limited working proficiency in Sign Language (BSL).

Credentials

  • Sustainable Innovations in Enterprises
    OpenLearn
    Nov, 2022
    - Apr, 2026
  • IAB Digital Marketing Informed Certification
    IAB UK
    May, 2022
    - Apr, 2026
  • Build Your Skills In Customer Service
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Overcoming Overwhelm
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Mar, 2022
    - Apr, 2026
  • Customer Service: Call Control Strategies
    LinkedIn
    Mar, 2022
    - Apr, 2026
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Mar, 2022
    - Apr, 2026
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Mar, 2022
    - Apr, 2026
  • Building Rapport with Customers
    LinkedIn
    Feb, 2022
    - Apr, 2026
  • Customer Service Foundations
    LinkedIn
    Feb, 2022
    - Apr, 2026
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Feb, 2022
    - Apr, 2026
  • Marty Neumeier: How to Write Your Way into Your Dream Career
    LinkedIn
    Feb, 2022
    - Apr, 2026
  • DIGITAL SKILLS: SOCIAL MEDIA
    FutureLearn
    May, 2020
    - Apr, 2026
  • Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential
    Coursera
    May, 2020
    - Apr, 2026
  • Silver Inspiring Digital Enterprise Award (iDEA)
    INSPIRING DIGITAL ENTERPRISE AWARD C.I.C.
    Apr, 2020
    - Apr, 2026

Experience

  • Vmoves Fleet Solutions
    • Warrington, England, United Kingdom
    • Graduate Management Trainee
      • Mar 2024 - Present
      • Warrington, England, United Kingdom

    • United Kingdom
    • Marketing Services
    • 1 - 100 Employee
    • Rewards Coordinator
      • Sep 2020 - Mar 2024

      Apprentice Nation, presented by RockCorps and MultiVerse & supported by BT & Lucozade, uses the power of music to inspire young people into careers they love.

    • Community Engagement Coordinator
      • Oct 2019 - Sep 2020

  • Lyon & Lyon
    • Sheffield, England, United Kingdom
    • Marketing Executive
      • Sep 2023 - Dec 2023
      • Sheffield, England, United Kingdom

      We do good work for good people. Lyon & Lyon is a Sheffield based design studio specialising in branding and packaging.

  • Top10Films.co.uk
    • Huddersfield, England, United Kingdom
    • Freelance Writer
      • Sep 2019 - Feb 2020
      • Huddersfield, England, United Kingdom

      Article creation for Top10Films, an online film recommendation site.

  • LoveReading
    • Huddersfield, England, United Kingdom
    • Assistant Content Manager
      • May 2019 - Sep 2019
      • Huddersfield, England, United Kingdom

      LoveReading is the UK's leading online book recommendation service.-Experience with publishers, novel writers and editorial experts-Site Development -Content creation, social media, blog writing -Marketing analytic reports on SEMRush software.-Editorial experience within a team environment.

Education

  • 2019 - 2022
    The Manchester Metropolitan University
    Bachelor's degree, Linguistics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

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