Experience

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  Transform Build

  • Auckland, New Zealand

  • Property Developer

    • Jul 2020 - Present
    • Auckland, New Zealand

    I stopped working at Air New Zealand in June of 2020 as the uncertainty around Covid became evident.Since then, I have renovated and sold three rental properties. Now that these projects have been completed, I’m looking for full time employment back in fitness or marketing.

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  Air New Zealand

  • Auckland, New Zealand

  • International Flight Attendant

    • Nov 2017 - Jun 2020
    • Auckland, New Zealand

    In this role, I applied for and was selected as an “Air NZ Ambassador” to represent Air New Zealand at various events. I believe I was chosen as I’m inclusive, warm and friendly, am articulate and live and breathe the Air NZ values. Additionally, I was selected to mentor new staff as part of the ‘Tuakana’ (Big Brother / Buddy) Program as I enjoy helping people in their roles, coaching best practice and helping people succeed.• Known for friendly, genuine and warm customer service and friendliness• Skilled at responding to emergency situations and remaining cool under pressure• Greeting up to 600 passengers per day• Ability to put passengers at ease and create a positive travel experience• Facilitate the boarding process by greeting passengers upon arrival• Clearly explain and demonstrate safety and emergency procedures to up to 200 passengers prior to takeoff• Inspect the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place• Airline operations• Company policy adherence• Food and beverage preparation• Emergency care• Pre-flight briefings• CPR / First aid• Safety and compliance

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  TRANSFORM BUILD LTD

  • Auckland, New Zealand

  • Various Projects

    • Jan 2017 - Nov 2017
    • Auckland, New Zealand

    In 2016 my dad was diagnosed with terminal cancer. It was at this time that I reflected and decided that real estate wasn’t for me, and to pursue something more meaningful. I went over to Australia, where my dad had been living for a decade and helped move him and his dog back to New Zealand and re-establish them here.During this period:• After dad passed away, I renovated his home and got it ready for sale• My uncle needed to sell two of his apartments, so I renovated them prior to putting them on the market• I took mum to France and Italy for a month, she’s never travelled internationally before so this was a way to thank her for being a great mum and to spend time together as adults. We had a blast!• I continued to travel for a further 12 weeks, and visited the Greek Islands (Mykonos & Santorini), Barcelona, London, Los Angeles, Toronto, Puerto Rico, the Dominican Republic, Miami and Kuala Lumpur• During this period, I owned three tenanted properties and looked after the upkeep and management

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  Barfoot & Thompson

  • Ponsonby

  • Residential Sales

    • Jan 2015 - Jan 2017
    • Ponsonby

    Responsibilities:• Commission only sales, leverage personal database to generate new business.• Run Open Homes and provide property information to potential buyers.• Negotiate the sale to get the best price possible for vendor.• Provide advice to vendors regarding all aspects of their home sale.• Make regular telephone calls and in-person visits and presentations to contacts and prospective customers.• Provide clear and effective written proposals and Comparative Market Analysis to clients.• Keep up to date with market conditions and advertising and promotional trends.• Coordinate home stagers, valuers, photographers and trades.• Provide marketing advice to clients.• Feature in videos showcasing properties to potential buyers.• Provide expert advice and excellent customer service.• Be reliable, resilient, immaculately groomed and professional at all times.

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  Les Mills New Zealand

  • Auckland, New Zealand

  • Reception Manager

    • Aug 2013 - Apr 2014
    • Auckland, New Zealand

    Responsibilities:• Manage a team of 22 receptionists for Les Mills Auckland and Les Mills Britomart.• Inspire team and lead by example.• Extensive training in systems and customer service.• Team building.• Recruitment.• Feedback and development.• Performance reviews and management.• Budget control.• Rostering.

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  Melbourne City Mission

  • Melbourne, Australia

  • Community Relations & Events Manager

    • Mar 2012 - Aug 2013
    • Melbourne, Australia

    Melbourne City Mission is Melbourne’s largest not-for-profit and works to provide support and social programs in the areas of Disability, Employment, Education and Training, Homelessness, Justice, Aged Care and Palliative Care. Responsibilities:• Manage fundraising events including concerts, gala dinners, quiz nights and community fundraising programs.• Develop an inspiring program for school children to understand issues associated with homelessness.• Develop, manage and train advocates on social justice to speak at community and school events.• Develop and manage all stakeholders and volunteers in the annual Christmas appeal.• Provide support to the CEO’s office for the effective organisation of the Annual General Meeting.• Track and report on all community engagement events and their outcomes.• Actively contribute to the growth of Melbourne Citymission’s Fundraising strategy.

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  Les Mills New Zealand

  • Auckland, NZ

  • Events and Communications Manager

    • Apr 2005 - Feb 2012
    • Auckland, NZ

    Les Mills is the International Market leader in Group Exercise and New Zealand’s leading Health and Fitness provider with more than 50,000 members. I looked after the diverse event needs of two fitness clubs and the corporate Head Office. I was employed to establish and manage from scratch a new events department. This included strategically planning an events calendar including all associated budgeting functions, comprehensive project planning and implementing best practice systems for all events throughout the business, including staff engagement, members events, promotional sales and lead generation events, charity fundraising and corporate events.Responsibilities:• Manage the diverse event needs of Les Mills Auckland, Les Mills Britomart and Les Mills Head Office.• Event Manage Awards Evenings, Gala Dinners, Corporate Parties, New Venue Launches, Charity Fundraising Events and Social Club Events• Event concept development and planning• Theme and venue selection• Invitations and guest management• Budget control• Hosting and acting as Master of Ceremonies• Filming and producing video presentations• Creating detailed project plans• Producing creative PowerPoint presentations• Music and entertainment selection• Overseeing food and beverage providers• Event promotion and marketing• Staff management• Health and safety compliance• Member research• Staff and member communications• Social media champion• Website content• Writing and producing our staff and member e-newsletters

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  Les Mills International

  • Auckland, New Zealand

  • Marketing Coordinator

    • Oct 2002 - Mar 2005
    • Auckland, New Zealand

    Les Mills International is the world leader in fitness and group fitness and is responsible for developing and delivering quarterly group fitness programs and associated marketing collateral to more than 16,000 fitness centers internationally across 80 countries.Responsibilities:• Work with Marketing Manager to strategically plan and implement international marketing plan. • Liaise with and brief suppliers including graphic design agencies, printers and web developers to develop international marketing collateral.• Coordinate research focus groups to ensure marketing campaigns were received by our target market as planned.• Talent selection for international advertising campaigns to ensure the best possible marketing collateral was developed and distributed internationally.• Assist in the event management and hosting of international fitness conventions to upskill and excite our global fitness champions.• Oversee and manage the redevelopment of an international online image resource, used by 14,000 gym owners to market their fitness centers to their market.• The administration of multiple websites using SmartFTP, WordPress and CMS.• Prepare images in Adobe Photoshop (including clear cutting) for image library resource website.

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  Les Mills New Zealand

  • Auckland, NZ

  • Marketing Manager

    • May 2001 - Oct 2002
    • Auckland, NZ

    Les Mills is the International Market leader in Group Exercise and New Zealand’s leading Health and Fitness provider with more than 50,000 members.Responsibilities:• Work with Senior Management team to ensure member acquisition and retention targets met. • Brief and work with sales manager to ensure leads converted to sales.• Develop and implement all marketing and advertising initiatives in conjunction with agency providers’• Identify new market opportunities to attract potential members.• Implement National Marketing Plan.• Ensure brand guidelines maintained at all times with all promotions and membership campaigns.• Plan and recruit staff for expo sites to generate leads.• Event management of member and staff events.• Work with external companies to promote their brand to our membership.• Produce staff and members’ newsletters, coordinating writers, print houses and direct mail companies.