Experience

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  UDC Finance Limited

  • New Zealand
  • Financial Services
  • 100 - 200 Employee

  • Product Owner

    • May 2023 - Present

    Responsible in the commercial areas for system replacement project.

  • Lending Analyst

    • Aug 2022 - May 2023

    Assessing lending application, completing financial analysis and annual reviews for both Commercial and Dealer accounts

  • Lending Support

    • Feb 2022 - Aug 2022

    I am currently supporting Credit Analysts in preparing customer files for Annual Reviews and new lending, completing account extraction and risk grading using Creditlens and reviewing security positions before releasing it.

  • Assistant Commercial Manager

    • Jun 2019 - Feb 2022

    I was providing support for Commercial Managers of the Auckland Region for documents preparation, loan processing and completing AML. I am also responsible in maintaining good relationship with clients.

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  First Mortgage Services

  • Auckland, New Zealand

  • File Manager

    • Jan 2019 - Jun 2019
    • Auckland, New Zealand

    I was working as File Manager of Settlements responsible for settling Traditional mortgage deals for Kiwibank and New Zealand Home Lending Limited and also completing the post-settlement registration.I was involved in completing the NZHL audit spreadsheet for the closed but not yet settled deals. I was also helping the team to complete the QA for Fast Settlements.

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  UDC Finance Limited

  • Auckland, New Zealand

  • Business Settlements Officer

    • Oct 2016 - Dec 2018
    • Auckland, New Zealand

    I was the 2IC in training since December 2017. Since then I have been responsible in planning the team weekly capacity using Active Ops Workware and attending meetings to discuss about it. I have also collaborated with Business Information team to document all process maps and improve current processes. I was working with the team to find training gaps in the team to then cross-train the team members. I was also responsible in handling complaints and escalations from stakeholders including dealers and liaising with stakeholders regarding loan documents and maintenance.For my daily tasks I started of with Bailment, financing new motor vehicles and agricultural implements for dealerships and ensure that all payments are processed smoothly to the distributors. I trained a new team-member on Bailment after 2 months joining the company.I was also responsible to take care of Floorplan, financing new and used motor vehicles, agricultural implements and boats for dealerships. Managing smooth processing of drawdowns and repayments made by the dealers. I was responsible to prepare all important documents for setting up new Bailment and Floorpan facilities.I was the second key person in the team to deal with Capetown documentation, registration and settlements and also Australian PPSR.

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  Elections Services

  • Auckland, New Zealand

  • Elections Processor

    • Sep 2016 - Oct 2016
    • Auckland, New Zealand

    Extracting and processing all voting documents and ensuring that all the votes are valid.

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  IAG

  • Auckland, New Zealand

  • Personal Insurance Consultant

    • Apr 2016 - Sep 2016
    • Auckland, New Zealand

    Inbound Customer Service and Sales for State Insurance (IAG New Zealand Ltd)I am responsible to take insurance renewal payment, creating new car and content policies, amending details on current insurance policies and cancelling policies.

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  Auckland University of Technology

  • Auckland, New Zealand

  • Research Assistant

    • Mar 2016 - Apr 2016
    • Auckland, New Zealand

    Project based research assistant for New Zealand Tourism Research InstituteI was responsible to conduct on-site data collection for Auckland Transport Youth Visitor Survey Project. My team and I visited transportation hubs, popular tourist attractions and hostels in Auckland area to gather their opinion and experience on taking our public transport and their ideas on how we could improve it in the future.

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  American Express

  • Travel Consultant

    • Sep 2015 - Feb 2016

    Key Responsibilities• Answering calls from card member regarding their enquiry about their eligibility for complimentary flights or hotel nights.• Running security checks on cardholder.• Redeeming their complimentary flight tickets or hotel reservations using redemption software.• Booking their flight tickets or hotel reservations using Sabre.

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  Luminary Promotions

  • 16 Waverley Street, Auckland Central

  • Office Administrative Assistant

    • May 2015 - Sep 2015
    • 16 Waverley Street, Auckland Central

    Key Responsibilities• Folding up letters for promotional campaigns.• Inputting data for stock inventory.• Stocktaking.• Dispatching freebies for promotional campaigns.• Cleaning and arranging storage room.• Decorating art and crafts area for Mummy Mornings event.• Providing photographic coverage of Westfield events including Mummy Mornings and Family Fun Weekend.

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  New Zealand Tourism Research Institute

  • Auckland, New Zealand

  • Research Assistant

    • Feb 2015 - Apr 2015
    • Auckland, New Zealand

    Key Responsibilities• Participant, work with NZTRI on projects.• To perform research contributing to NZTRI Project – Tamaki Drive Coastal Walk Conducted site visit with NZTRI staff. Locations included: Fort Bastion on Tamaki Drive, Okahu Wedding Venue, Kelly Tarlton’s and Hammerheads Restaurant.• Carried out existing signage audit alongside NZTRI staff along Tamaki Drive. The purpose of the project was to see which signs needed to be replaced along the Tamaki Drive and which areas are lacking signage. Outcome of the signage audit would contribute towards creation of brochures for the Orakei Local Board. Taking photos and videos on site visits to support auditing activities. • Video editing for the Get Local Project to contribute to the Sandringham Business Association’s destination marketing strategy. Video would be shown to the public to help promote the area.