Experience

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  Acuity International

  • Houston, Texas, United States

  • Site Manager

    • Nov 2022 - Present
    • Houston, Texas, United States

• 

  Texas Dept of Health & Human Services (Goodwill Industries)

  • Houston, Texas, United States

  • Public Health Prevention Specialist

    • Aug 2022 - Dec 2022
    • Houston, Texas, United States

    Provide analysis on COVID 19 outbreaks

• 

  NEW YORK CITY HEALTH AND HOSPITALS CORPORATION

  • New York City Metropolitan Area

  • Practice Manager/ Lead

    • May 2020 - Jun 2022
    • New York City Metropolitan Area

    Manage daily operations of COVID 19 community test and vaccine site, ensuring that the site is adequately prepared for and accessible to community members seeking testing and other healthcare services. Responsible for execution and coordination of an non clinical daily activities of the COVID 19 testing sitePrimary support for clinical activities and takes a supervisory role in coordinating daily activities with borough level and city wide leadership. Coordinating with facilities- IT , supply chain, and safety, to follow established processes, resolving problems, and identifying opportunities for improvementsSupervising non clinical staff, and support clinical staff Establishing schedules and check-ins with team members and ensuring appropriate monitoring of attendance and performanceIdentifying and investigating operational inefficiencies and issues and obtaining relevant data regarding the nature and scope of the problemsMaking recommendations for resolving operating problems and escalating to or liaises to appropriate internal and exrternal departments to facilitate solutionsProviding reports in a timely manner on a variety of items Supporting site level efforts to maintain a positive patient experience Inventory of PPE and other supplies to generate reports for analysis Education of staff on policies, procedures and protocols that adhere to NYC Health & Hospitals Corporation Guidelines. Ensured that staff completed designated trainings.

• 

  DaVita Kidney Care

  • Philadelphia, Pennsylvania

  • Patient Experience Educator

    • Mar 2017 - Jan 2020
    • Philadelphia, Pennsylvania

• 

  DaVita Kidney Care

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Facility Administrator

    • Jul 2014 - Dec 2016

    Coordinated interviews with staff ( RN, LSCW, RD, Bio Med, Administrative Support, Volunteers) Managed and processed orders for department Liaison for other departments Held regular staff meetings Analyzed cost estimates and variances monhtlyOrdered medical and office supplies Maintained statistics for QA and organized dataMaintained physical binder with licensure for DEA/MEManaged a staff of 70 staff inclusive of RN, PCA, Administrative staff, Bio Medical staff, LCSW , RD and Environmental staff Duities included hiring, training, coaching, performance management, conflict resolution and reporting metrics Standarized programs and developed action plans for the department to decrease waiting timeManaged daily operations of the dailysis practice inclusive of infection control, performance improvement, and KDQOL and ensuring that policy and procedure were consistent with HIPPA and OSHA and other regulatory agencies.Ensured that patient has and excellent experience at facility while monitoring the quality of services rendered and made improvements as neededTraining staff on new systems Proficient in EMR

  • Assistant Facility Administrator

    • Dec 2002 - Jun 2014

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  Lincoln Medical & Mental Health Center

  • Coordinating Manager

    • Nov 1985 - Dec 2012

    Coordinating Manager - Dept.Ob /Gyn

• 

  St Joseph's Hospital Health Center

  • Operations Manager

    • 2002 - 2011

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  Mt. Sinai Hospital

  • Business Associarte

    • 1983 - 2003