Experience

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  Decathlon Nederland

  • Netherlands
  • Retail
  • 700 & Above Employee

  • Operations Manager Decathlon Arena

    • May 2024 - Present

  • Operations & HR Manager Amsterdam Sporthubs

    • Mar 2023 - May 2024

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  Decathlon UK

  • United Kingdom
  • Sporting Goods Manufacturing
  • 700 & Above Employee

  • UK Transport and Loading Manager

    • Jul 2021 - Apr 2023

    - Being in charge of all daily dispatch duties done by a team of 15-18 team members- Developing and implementing process improvements in theloading bay in order to improve the KPIs (shrinkage, dispatch promise, productivity)- Developing a strategic plan of action to ensure that the transport cost remains under the pre-determined budget and that the financial objectives are reached by searching for and negotiating with different transport providers- Building the relationship between stores and warehouse in order to increase the stores' satisfaction- Managing transport KPIs (punctuality, empty miles, CO2 emissions) by holding monthly business reviews with the transport partners- Ensuring compliance to all Health and Safety guidelines for all staff members and drivers on warehouse site, as well as stores site

  • Inbound Manager

    • Jan 2021 - Jul 2021

    - Re-organising the department and the process in order to comply with the new customs requirements after Brexit- Improving the punctuality of deliveries from 43% DOT to 92%- Implementing a new process in the warehouse for the inbound ofbulk deliveries- Ensuring a smooth transition of the inbound process to a 3PLcompany (ensuring correct training, managing KPIs, doing weeklyreviews)- Being the main link between warehouse and supply team

  • Department Manager

    • Oct 2019 - Jan 2021

    - Being responsible of a team of 60-70 team members- Forecasting the activity of the department that involved all warehouse processes related to Team Sports goods (inbound, replenishment, picking, packing, customer returns)- Working closely with the team members in order to optimise every step of the activity, with the main KPIs consisting of leadtime, quality, productivity and staff happiness, amongst others- Supporting the execution of logistics and warehouse strategy

  • Warehouse Operative Part-Time

    • Jan 2017 - Oct 2019

    - Successfully covering shift leader role when assigned by the manager- Welcoming and maintaining the relationship with contractors while covering the welcome desk- Acting as SPOC for the company when organising different sport activities and parties for over 150 employees. Coming up with ideas, creating plans and validating them with my managers before starting the implementation were also my tasks

• 

  University of Northampton

  • Event Organiser

    • Oct 2017 - Feb 2018

    As a second year project, a group of 4 students organised a charity event - ''Sports for Samaritans''Main tasks:- Conducting venue research in order to find the location thatwould meet our needs best as well as maintaining a relationshipwith the staff - Acting as the the liasion officer between the organisers and allthe stakeholders (venue, sponsors, charity)- Brainstorming different sport activities for the event day in orderfor the participants to have fun

• 

  University of Northampton

  • Northampton, United Kingdom

  • Event Organiser

    • Oct 2016 - Feb 2017
    • Northampton, United Kingdom

    As a first year project, a group of 5 students organised a Movie Night on Campus. Main tasks:- Ensure that the budget of the event was respected- Successfully attract 2 companies to sponsor the event- Being responsible of social media and offline strategies to ensure event attendance. Moreover, I was helping with the design of the poster- Handed in post-event questionnaires to the participants that were analysed for a general client service satisfaction- Developed reports for Risk Management in the event of any accidents