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Irina Dranovskaya is a seasoned healthcare professional with 21 years of experience in leadership, customer service, and medical billing. She has expertise in healthcare management, software documentation, and process improvement. Irina has held various roles, including Business Analyst/Project Manager, Supervisor, and Bookkeeper, and has worked with Clinic Service Corporation for most of her career.

Experience

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Business Analyst/Project Manager
      • Sep 2011 - Present

      To design, develop, and implement solutions for our business and providers in partnership with the IT team, including billing, training, EDI, eternal systems interfaces, and internal systems. Duties include, but not limited to:• Staying current with regulatory and insurance company policies, laws and standards as they relate to CSC operations• Design and implement workflow improvements and external systems interfaces• Extract of data from multiple different outside system for upload into CSC database• Facilitate system maintenance and improvements • Work with programming and IT team to prioritize and accomplish workload• Implement projects in agreed upon timeframes• Assist in new programming design, testing and implementation • Maintain and manage all documentation regarding IT technical specifications• Client support and relationships management

    • Supervisor
      • Jan 2009 - Sep 2011

      Build and maintain teams of bookkeepers and develop personal relationships with Doctors/Staff. Working with Leaders of the Future Team to identify and resolve internal challenges. Duties included, but not limited to:Managing a team of 7-10 employeesMonitor workload and productionHiring and termination of staff to maximize performance.Maintaining high levels of customer service through bookkeeper education and accountability.Assist sales department as needed

    • Bookkeeper
      • Jan 2003 - Jan 2009

      Serve as a liaison between physician, patient and third party payers. Increase the net return on production. Duties included:Processing new chargesEntering Patient DemographicsDeposits to client’s bankPosting of depositsRespond to patients inquiries regarding statementsReview monthly aging and credit balance reportsPreparing Month End Reconciliations

Education

  • 2011 - 2012
    Colorado State University
    BS, Business Management
  • 2011 - 2011
    University of Denver - Daniels College of Business
    HPLDU, High leadership program
  • 1994 - 1997
    Kharkov State Technical University of Radio Electronics
    Bachelor Degree, Telecommunications Engineering

Suggested Services

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Industry Focus. “Healthcare and Medical Services”

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