Experience

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  PTCL | UFONE Business Solutions

  • Islāmābād, Pakistan

  • Assistant Manager

    • Feb 2023 - Present
    • Islāmābād, Pakistan

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  Ufone

  • Islāmābād, Pakistan

  • Customer Service Team Lead

    • Dec 2010 - Apr 2023
    • Islāmābād, Pakistan

    Key Responsibilities:Executing Marketing Surveys, Trend Analysis, Performance Analysis, KPI Analysis, SOPs Standardization, Team Building & Supervision, Roster Management, Campaign Management, Target Setting & Retention, Convincing Porting Out Subs

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  Islamabad Rozgar Markaz

  • Islamabad, Islāmābād, Pakistan

  • Field Officer

    • Aug 2001 - Sep 2002
    • Islamabad, Islāmābād, Pakistan

    • Community Research and Report Writing• To work with the different low-income communities of Islamabad and Rawalpindi areas.• Formation of Community Based Organizations (CBOs) including President, Treasurer and Secretary and other members of CBOs in which they take decisions in the welfare for their community and community members.• To work for the motivation of people that how they can help each other.• Work for empowering the communities to improve their quality of life.• Disbursement of loans for small business in the communities.• Conduct Entrepreneurship Development Program (EDP) Trainings for the community’s member, so that they may be able to know how to start small business and to earn maximum profit from it.• To promote technical education of deserving male and female through scholarships.• Educational Program of low-income communities

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  Shelter Now International (SNI)

  • Peshawar, Khyber Pakhtunkhwa, Pakistan

  • Assistant Financial Accountant

    • Jan 2001 - Mar 2001
    • Peshawar, Khyber Pakhtunkhwa, Pakistan

    Job Responsibilities:• Maintaining of General Ledger • Maintaining of Balance Sheet• Maintaining of Cash Book

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  Hyundai E & C Company

  • Mianwali District, Punjab, Pakistan

  • Assistant Financial Accountant

    • Aug 1999 - Apr 2000
    • Mianwali District, Punjab, Pakistan

    Job Responsibilities:• Maintaining of General Ledger • Maintaining of Balance Sheet• Maintaining of Cash Book• Record and File keeping