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Bio

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Irene Orantes is a seasoned IT professional with expertise in Active Directory, SQL, Microsoft Sql Server, and networking. She has worked as an IT Support Center Analyst, providing technical resolutions for hardware, software systems, and network-related issues. Irene has also taught computer courses for young children and adults, and has experience in designing and implementing computer systems. She holds various certifications, including Microsoft Certified Technology Specialist and CompTIA Security + and Network +.

Credentials

  • Microsoft Certified Technology Specialist
    Microsoft Certification
    Apr, 2015
    - May, 2026
  • Certificate of Completion -2014 Citizen's Academy.
    Chula Vista Police Department
    Dec, 2014
    - May, 2026
  • Security +
    CompTIA
    Sep, 2014
    - May, 2026
  • Network +
    CompTIA
    Jul, 2014
    - May, 2026

Experience

    • Hourly Senior Project Clerk
      • Sep 2011 - Jun 2012
      • Chula Vista

      • Monitored fiscal budget accounts and develop budget reports*.• Organize and maintain student records and files.• Prioritized and coordinated office activities to ensure timelines were met.• Reserve facilities, coordinate communications and disseminate information.• Receive visitors, schedule appointments, maintain electronic calendar, screen visitors and phone calls and refer to appropriate staff members.• Arrange and schedule department meetings.• Greet clients, staff, and students.• Clerical support to outside organizations such as South Bay Community Services Agency and the Calfresh program.• Provide work direction and guidance to student workers.• Design posters, flyers, brochures for events.

    • Basic Skills Initiative Project Clerk
      • Jan 2009 - Sep 2009
      • Chula Vista

      • Organize student records for new college students utilizing electronic filing systems.• Receive students and schedule counseling appointments.• Record and transcribe minutes.• Register students.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Hourly Project Clerk
      • Nov 2005 - Jun 2007

      • Under the direction of an assigned project supervisor, perform a variety of clerical duties involving independent judgment.• Process mail, answer phones.

    • Senior Project Clerk
      • May 2005 - Nov 2005

      • Monitored fiscal budget accounts and develop budget reports*.• Organize and maintain student records and files.• Prioritized and coordinated office activities to ensure timelines were met.• Reserve facilities, coordinate communications and disseminate information.• Schedule counseling appointments for students.

    • Student Worker
      • Sep 2004 - May 2005

      • Under the direction of an assigned project supervisor, perform a variety of clerical duties involving independent judgment.• Process mail, answer phones.• Design brochures and flyers.

    • Office Clerk
      • Nov 2002 - Jul 2003
      • Otay Mesa

      • Provided clerical support.• Completed and processed requisitions, purchase and sale orders.

    • IT Support Center Analyst
      • Oct 1997 - Jun 2002
      • Tijuana Area, Mexico

      • Provide technical resolutions for hardware, software systems and network related issues.• Install and administer applications. • Maintain desktop and laptop computers, inkjet, thermal and laser printers.• Active Directory; • Maintain records and inventory of hardware and software.• Provide assistance and back up support to the System Administrator.• PBX (Phone System) support, programming, service.• Phone and Network cabling• Utilized diagnostic and analytical skills to evaluate, resolve, and reconfigure hardware and software.• Plan for and support the processing of all upgrades, patches, and major releases for the company.

  • Colegio Hispano Americano
    • Tijuana Area, Mexico
    • Computer Lab Instructor
      • Jan 1996 - Jun 1996
      • Tijuana Area, Mexico

      • Teach various computer courses for young children.• Maintain disciplined behavior in the Computer Lab, enforcing rules and regulations of the Computer Lab.• Work with teachers to coordinate computer lessons with classroom lessons whenever possible, informing teachers of available programs.• Troubleshoot minor repairs on Computer Lab equipment.

    • Computer Science Instructor
      • Sep 1992 - Jun 1996
      • Tijuana Area, Mexico

      • Design and teach various computer courses for adults and teens.• Prepare the room and the computers for use before each class.• Assure that the computer equipment is properly used.• Supervise use of computer equipment during lab hours

Education

  • 2013 - 2015
    California Institute of Arts and Technology
    Computer Technician, Computer Technology/Computer Systems Technology
  • California Institute of Arts and Technology
    Instituto Tecnologico de Tijuana, Technology Certs

Suggested Services

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Industry Focus. “Computer and Network Security”

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