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Bio

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Irawan Hery is a seasoned IT professional with 20+ years of experience in telecommunications engineering, network optimization, and cloud computing. He holds a Master's degree in Business Administration and Management from IPB, a Bachelor's degree in Telecommunications Engineering from ISTN, and a Diploma 3 in Telecommunications Engineering from Politeknik Negeri Bandung. Irawan is proficient in various tools and technologies, including AWS, Alibaba, Huawei, Cisco, Juniper, and FortiOS Fortigate. He has worked in various roles, including Radio Network Optimization Engineer, BSS Support Engineer, and IT Infrastructure & Cloud Department Head.

Credentials

  • AWS Certified Solutions Architect - Associate (SAA-C01): 1 Cloud Services Overview (2019)
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Using Python for Automation
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Introduction to 5G
    LinkedIn
    May, 2020
    - Apr, 2026
  • Learning Data Analytics
    LinkedIn
    May, 2020
    - Apr, 2026
  • Strategic Thinking
    LinkedIn
    May, 2020
    - Apr, 2026
  • Using Python with Excel
    LinkedIn
    May, 2020
    - Apr, 2026

Experience

  • RCTI+
    • Jakarta, Indonesia
    • IT Infrastructure & Cloud Department Head
      • Mar 2022 - Present
      • Jakarta, Indonesia

      -Enhanced vulnerability assessment for IT and network infrastructure, including ECS, SLB, CDN/DCDN, and databases, using tools like WAF, SOAR/SIEM, Wireshark, Burp Suite, and Fiddler-Improved key performance indicators (KPIs) for RCTI+ pillars, reducing network latency, packet loss, video start time (VSF), video start failures (VSF), video playback failures (VPF), and rebuffering ratio across various streaming technologies (HLS/MPEG-DASH)-Managed technical support teams for live event livestreaming operations (e.g., sports, auditions, games, competitions), coordinating with content production, editors, and relevant stakeholders for both pre and post-production-Oversaw IT operational assets, including laptops/notebooks, peripherals, monitors, and tools essential for supporting live streaming operations-Led a team of DevOps engineers to ensure efficient software product deployment and operation.Ensured smooth software development processes and on-time delivery of high-quality software products-Established and managed infrastructure budgets to ensure cost-effectiveness and optimal resource allocation-Managed relationships with local external IT service providers and supervised proof of concept (PoC) initiatives aimed at evaluating new technologies to enhance and optimize business processes-Implemented and managed software development infrastructure, tools, and processes, automating software deployment and monitoring, managing code repositories, and ensuring the availability, scalability, and performance of software and infrastructure systems-Collaborated closely with business users to define and develop requirements and solutions.Code: GitCI/CD: JenkinsConfig: Ansible, TerraformContainers: Docker, KubernetesCloud: AWS, Alibaba, HuaweiMonitoring: Prometheus, GrafanaCollaboration: JIRA, Slack, ConfluenceCDN: Alibaba, AWS, Akamai, HuaweiFirewall: Fortigate 200ERouter: CiscoSwitch : MellanoxMedia: AWS MediaLive, OBS, ATEME, Apsara VOD,VMIX

    • PS Core, NFV Cloud & Data Service Analyst - MS XL
      • Feb 2013 - Dec 2021

      Included in Second Level Maintenance Data Service Dept inHuawei which is handling L2 and L3 Problem for Data Service,also responsible of all Configuration of PS Core Product.Area of responsible:1. SGSN/MMEVendor : Huawei vUSN, Cisco vSGSN, Ericsson2. GGSN/PGWVendor : Huawei vUGW, Cisco vGGSSN, Ericsson3. DNSVendor : Huawei, Cisco4. Switch and RouterVendor : Cisco, Juniper5. PCRFVendor : Huawei vUPCC, Ericsson6. IMS VolteVendor : HuaweiCurrent Achievement :1. Successfully migrate SGSN/MME, GGSN/PGW to NFV (Network Functions Virtualization) for Huawei and CiscoPlafform2. Successfully migrate PCRF to NFV ( Network FunctionsVirtualization) for Huawei vUPCC Platform3. Perform integration of transport and core, especially tosupport expansion of GGSN, SGSN4. Create and modify APN configuration at GGSN, router,switch, radius, firewall and DNS Gn based ondesign and make sure the APN is able to perform the PDPcontext and data services can established.5. Perform integration and add capacity Gb, IuPS, Gr link atSGSN towards BSC, RNC, HLR via STP/ITP.6. Change pointing APN towards GGSN based on planning.7. Perform configuration and ensure can resolve IP url addressfrom internet side.8. Configure rules and policies for differentiating serviceoffering with various type of service and FUP, alsointerconnection with GGSN (Gx) and Billing System (Sy).9. Apn configuration, Gn/Gi/Gx/Gy configuration, DPI, headerenrichment configuration based on rule match with PCRF andService Id related to OCS, also whitelist L3/L7 for Gi Traffic10. Smartcare Delivery Project & IMS VoLTE For Telkomsel Project

    • VAS Core and Data Engineer - MS XL
      • Feb 2013 - 2016

      Included in Second Level Maintenance VAS Dept in Huawei service which is handling L2 and L3 Problem for Data VAS, also responsible of all Configuration of VAS product for XL Axiata operatorArea of responsible:1. VAS Cloud Vendor : VMWare2 IRM ( Inbound Roaming Management) Vendor : Starhome3 LRN (Local Roaming Number) Vendor : Starhome4 SMS BV and Other Roaming Services Vendor : Telogic and UC5 MIP ( Mobile Internet Proxy) Vendor : Mobixell6 APPGateway/SDP (Application Gateway) Vendor : Mitel, Huawei7 UMB ( USSD Menu Browser) Vendor : UC8 MMSC, SMSC, LBA and Antispam (Location Based Advertising) Vendor : Huawei, Tango, Tekelec, UC9 DP9 Vendor : Giesecke and Devrient10 Firewall Vendor : FortiOS Fortigate11 EIR Vendor : MitelCurrent Achivement1. Configure, Integrate and Migrate VAS Node Such as SMSC,Antispam to New STP2. Configure, Maintain VAS Cloud VMware Vsphere For 100 ++ VMs3. Migrate 100 Content Provider to new platform4. Deploy new multi cluster design contain 96 of Blade for Mobile Internet Proxy in XL Cibitung site5. Configure Firewall and VPN connection for Content Provider to Operator6. Configure all Monitoring for Aplications gateway using HP SQM7. Design and Develop web application for internal databases8. Deploy new features in Application Gateway included smart and flexibel charging. 9. Deploy new multi cluster design contain 56 of Blade for Mobile Internet Proxy in XL Surabaya site10. Deploy F5IOG Traffic Steering for simplified internet user.11. Develop internal application for Day to Day operation reports.12. Deploy VAS Customer End Router using Cisco Nexus13. Deploy Application Gateway for Banking Cluster14. Migrate AXIS (operator) subscriber to XL Network especially in SMSC and SMS banking.15. Successfully migrate SMS banking for some large bank like BCA, CIMB Niaga to new cluster.16 Config All Rules For Antispam International to New Platform

    • Radio Network Optimization Engineer - MS XL
      • Sep 2012 - Feb 2013

      Supporting Network Optimization For XL Axiata Project- Identify and improve radio network problems using statistics, and other Monitoring Tools- Analyze and improvement network performance For 2G and 3G (Accessibility, Retainability, and Integrity)- Coordinating Tilting Project For Jabo 1 and Jabo 2 Region- Troubleshooting worst cell and another problems with physical tuning, escalating hardware, change request or direct execution parameters- Coordinating Initial Tuning Project For XL AxiataSpecialities :MapInfo Professional, Aexio Xeus, Winfiol, Moshell,Tems Investigation,Citrix ICA Client, SQL Analyzer, RNO Analysis Tools (MRR,FAS,NCS)

  • Indosat Ooredoo
    • Sukabumi, Jawa Barat, Indoneia
    • BSS Support Engineer
      • Jul 2011 - Sep 2011
      • Sukabumi, Jawa Barat, Indoneia

      Supporting Network Optimization For Indosat Project- Identify and improve radio network problems using statistics, and other Monitoring Tools- Analyze and improvement network performance For 2G and 3G (Accessibility, Retainability, and Integrity)- Coordinating Tilting Project For Jabo 1 and Jabo 2 Region- Troubleshooting worst cell and another problems with physical tuning, escalating hardware, change request or direct execution parameters- Coordinating Initial Tuning Project Specialities :MapInfo Professional, Aexio Xeus, Winfiol, Moshell,Tems Investigation,Citrix ICA Client, SQL Analyzer, RNO Analysis Tools (MRR,FAS,NCS), Alcatel Lucent 7500 MPR, Melody ALU

Education

  • 2018 - 2020
    Institut Pertanian Bogor (IPB)
    Master's degree, Business Administration and Management, General
  • 2012 - 2014
    Institut Sains dan Teknologi Nasional (ISTN) Jakarta
    Bachelor's degree, Telecommunications Engineering
  • 2009 - 2012
    Politeknik Negeri Bandung
    Diploma 3, Telecommunications Engineering

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