Experience

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  Testlio

  • Functional Tester

    • Apr 2018 - Present
• 

  Tester Work

  • London, United Kingdom

  • App Tester

    • Oct 2018 - Present
    • London, United Kingdom

    Testing of usability, load, performance & QAAzerbaijani, Russian and English localization testing

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  Upwork

  • Central Europe

  • Customer Service Representative

    • Mar 2015 - Present
    • Central Europe
• 

  Valve corporation

  • Германия

  • Online Community Manager for Eastern Europe

    • Feb 2016 - Jun 2017
    • Германия

    - User ManagementCustomer care/service position, answering questions of the users. As well supervising that all the user activities are going smoothly. (Most of the responses through Zendesk).- User "acquisition and activation" On boarding procedure of getting new users and already int...

• 

  MSM

  • Azerbaijan; Baku

  • Customer Service Representative

    • Nov 2013 - Mar 2015
    • Azerbaijan; Baku

    Marketing and Advertising DepartmentProviding help and advice to customers using the organization’s products or services;Communicating courteously with customers by telephone, email, letter and face to face;Producing written information for customers, often involving use of computer packages/soft...

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  Opel

  • Azerbaijan; Baku

  • Customer Service Agent

    • Feb 2011 - Nov 2013
    • Azerbaijan; Baku

    Sell a products and services to individual customers;Operational procedures based on customer requests; Face to face interaction with customers;Write and submit accurate orders;Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusia...

• 

  Altis Group of Companies (Construction Company)...

  • Azerbaijan; Baku

  • Customer Service Support

    • Apr 2008 - Feb 2011
    • Azerbaijan; Baku

    Answer incoming calls and provide information relevant to the service or product asked forMake outbound calls to customers as part of after sales servicesInvestigate customer problems and provide speedy resolutionsGenerate tickets in order to resolve customer issues not resolved over the phoneRep...

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  Crown Hotel 5*

  • Azerbaijan; Baku

  • Receptionist

    • Sep 2006 - May 2008
    • Azerbaijan; Baku

    Received guests on arrival with a friendly mannerEntered complete details into the computerEfficiently deal with check-out of guestsDeal with advanced reservations, took bookings and fulfilled particular requirementsOperated the switchboard, messages and enquiries in an disciplined mannerPosted a...