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Bio

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Imran Khan is a skilled IT professional with experience in various roles, including IT Support, Conveyancing, and Customer Service. He holds several certifications in IT and Business Processes, and has worked in Coventry, England, United Kingdom.

Experience

  • The Law Partnership Solicitors
    • Coventry, England, United Kingdom
    • Legal Assistant
      • Jan 2021 - Present
      • Coventry, England, United Kingdom

      IT Roles Include:Provisioning of computers and printers; Troubleshooting Computers and Multifunction Printers;Replacing faulty hardware;Helping to resolve users general hardware and software issues;Dealing with Network Security and Connectivity Issues. Conveyancing Roles Include - Handling all aspects of the Conveyancing process.Business Development Role Use Digital Marketing Platforms in order to market the company.

    • Flexi worker
      • Feb 2020 - Dec 2020

    • Trainee
      • Dec 2019 - Jan 2020

      Serving patients both on the phone and attending the surgeryAnswering telephone calls

    • IT Support Technician (Temp)
      • Oct 2019 - Nov 2019

      - Completing audits for faulty IT devices according to policy and procedure;- Imaging laptops and checking the laptops are secure and updated;- Helping to solve employees’ IT requests;- Learning to use the ticket system where IT issues are raised;- Reading through the company IT policies and procedures;- Completing audits for the IT equipment; - Factory reset, provisioning, configuring handheld computing devices;- Learning how to perform the tasks required to be completed including cable management;- Cleaning IT equipment including printers and- Helping to connect laptops to TVs.

    • Inbound Dock Clerk, Receive
      • Aug 2019 - Oct 2019

    • Warehouseman
      • Oct 2018 - Jul 2019

      - Movement of items into the correct destinations;- Using a handheld pump truck to move pallets.

  • Economy Energy
    • Kenilworth
    • Customer Service Advisor
      • Apr 2018 - Sep 2018
      • Kenilworth

      - Participate in the company in house training scheme in order to learn what I needed to know to perform my job role correctly;- Handling and making of customer telephone calls in order to deal with specific customer matters and help solve their problems with respect to their gas and electricity accounts at their property; - Take payments from customers over the phone using the online payment system and top up customers gas and electricity accounts; - Organise letters and post into their relevant piles and- Ensure the security of customers gas and electricity accounts with the company.

  • Shakespeare Martineau
    • Birmingham, United Kingdom
    • Administrator for plot sales department
      • Jul 2017 - Jan 2018
      • Birmingham, United Kingdom

      - Drafting, handling and organising including copying, scanning and faxing of legal documents and files on the computers using the companies own preferred method to be checked and then sent to the relevant parties;- Sending and distributing email correspondence and office post.

  • Fast Track Claims
    • Coventry, United Kingdom
    • Claims Handler
      • Apr 2017 - May 2017
      • Coventry, United Kingdom

      - Taking and making telephone calls to clients in order to keep them updated with the stage their claim is at; - Managing and organising files and paperwork.

  • The Law Partnership Solicitors LLP
    • Coventry, United Kingdom
    • Legal Assistant
      • Sep 2015 - Mar 2016
      • Coventry, United Kingdom

      - Drafting legal documentation in order to assist with the conveyancing process;- File organisation; - Managing the outgoing post.

  • Parcelforce Worldwide
    • Coventry, United Kingdom
    • Warehouse Operative
      • Dec 2014 - Jan 2015
      • Coventry, United Kingdom

  • The Law Partnership Solicitors LLP
    • Coventry, United Kingdom
    • Legal Assistant
      • Aug 2014 - Dec 2014
      • Coventry, United Kingdom

      • Drafting legal documentation in order to assist with the conveyancing process;• File organisation; • Managing the outgoing post.

    • Legal Assistant
      • Aug 2012 - Apr 2014
      • Coleshill, Birmingham

      - Drafting legal documentation in order to assist with the conveyancing process;- File organisation; - Managing the outgoing post.

Education

  • 2020 - 2020
    Netcom Training
    Pearson BTEC Level 3 Award in Networking and Architecture, Pass
  • 2020 - 2020
    Netcom Training
    Pearson BTEC Level 3 Award in Cloud Services, Pass
  • 2020 - 2020
    Netcom Training
    Pearson BTEC Level 3 Award in Business Processes, Pass
  • 2020 - 2020
    Netcom Training
    Pearson BTEC Level 3 Award in Mobile and Operating Systems, Pass
  • 2020 - 2020
    Netcom Training
    Cyber Security Infrastructure Specialist, IT
  • 2018 - 2018
    JBC
    Level 2 Diploma in ICT Systems and Principles for IT Professionals, Pass
  • 2018 - 2018
    NetCom
    Pearson BTEC Level 3 90-credit Diploma, Distinction* Distinction*

Suggested Services

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Industry Focus. “Legal Services”

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