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Bio

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Imane Marhfour is a seasoned marketing professional with expertise in brand management, market research, and digital communication. She holds a Master's degree in Marketing from Groupe ISCAE and has worked with prominent companies such as Nestle, Careem, and Publicis One. Imane is fluent in Arabic, French, and English, with limited working proficiency in Spanish.

Experience

    • Customer acquisition specialist
      • Dec 2020 - Jun 2021

    • Marketing Executive
      • Jul 2019 - May 2020

      Contributed to the planning and execution of the umbrella branding campaignConducted the yearly social media strategy  Settled the monthly social media broadcasting planBoosted consumers acquisition on social media and raised engagement rate by 4% Contributed in establishing the monthly city marketing plans that tackles promotions, partnerships,  and new products/features to increase revenue and boost trips growthManaged partnerships acquisition and development to boost the loyalty programSupervised Community Management and customer serviceRealized customer service data reports and analysis through ZendeskUsed Tableau and Redash to evaluate the performance overview Managed customer activations , from planning to execution and reporting in order to optimize the customer throughput

    • Assistant Brand Manager Marketing
      • Jan 2019 - Jul 2019

      Worked on innovation projects ( Nestlé Infant Nutrition )Conducted the launch of Cerelac communication campaign Monitored the launch of new NIN products on the Moroccan market coordinating with supply chain, commercial, industrial and regulatory teams.Conducted a research about the role of the prescribers in Baby Food sector

  • Leader Food
    • Préfecture de Casablanca, Morocco
    • Trade Marketing & Marketing Trainee
      • May 2018 - Jul 2018
      • Préfecture de Casablanca, Morocco

      Conducted competitive snacking range benchmark Monitored modern trade activations Supervised Leader Chips Wolrdcup market development campaign

  • BMCE Bank
    • Préfecture de Casablanca, Morocco
    • Marketing Studies Analyst - 1st Prize
      • Jan 2018 - May 2018
      • Préfecture de Casablanca, Morocco

      Conducted a market research on the perception of the bank in Morocco by ActiveYouths (18-39yo)Designed a dematerialized bank for the futureEstablished an advertising campaign to educate the market on digital offers

  • Great Debaters ISCAE Casablanca
    • Préfecture de Casablanca, Morocco
    • Team Leader
      • Apr 2017 - Apr 2018
      • Préfecture de Casablanca, Morocco

  • FCA Fiat Chrysler Automobiles
    • Préfecture de Casablanca, Morocco
    • Marketing Studies Analyst
      • Oct 2017 - Jan 2018
      • Préfecture de Casablanca, Morocco

      Conducted a market research on the positioning of the brand JEEP in MoroccoDigital Communication and Mix Marketing AuditProposed a set of recommendations to reduce the gap between wanted andperceived positioning of JEEP in Morocco

  • Publicis One
    • Préfecture de Casablanca, Morocco
    • Communication Executive
      • May 2017 - Jul 2017
      • Préfecture de Casablanca, Morocco

  • Les conserves de Meknès AICHA
    • Préfecture de Meknès, Morocco
    • Marketing trainee
      • Jul 2015 - Aug 2015
      • Préfecture de Meknès, Morocco

Education

  • 2016 - 2019
    Groupe ISCAE
    Master's degree, Marketing
  • 2018 - 2019
    Instituto Tecnológico Autónomo de México
    Marketing
  • 2014 - 2016
    Classes préparatoires aux grandes écoles - ECT Moulay Ismail Meknès

Suggested Services

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Industry Focus. “Financial Services”

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