Bio
Credentials
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Certified Consumer Assister
Maryland Health Benefits ExchangeOct, 2013- May, 2026
Experience
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Office Management and Technology, Inc.
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Baltimore, Maryland Area
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Certified Consumer Assister
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Aug 2013 - Present
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Baltimore, Maryland Area
- Provide information, assistance, and enrollment for residents into Medicaid through Maryland Health Connection (state based insurance marketplace)- Assist and provide information regarding eligibility determination for federal premium subsidies (Advance Premium Tax Credit), cost-sharing reducti...
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DSW
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Miami, FL
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Sales Associate
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Oct 2012 - Aug 2013
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Miami, FL
• Greeted customers and assisted with purchases/special orders for the one of the largest shoe retailers in the United States• Generated sales through optimized visual merchandising, inventory availability, and personalized assistance• Assisted with stock maintenance and periodic inventory counts
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Broward Regional Health Planning Council
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Hollywood, FL
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Intern
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Jan 2012 - Aug 2012
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Hollywood, FL
• Performed duties to acquire relevant information about Broward County’s health and demographic matters, which included data collection, data entry, research, and updates to the Broward County Health Plan, Broward County Health Profile, and Broward County fact sheets• Created fact sheets for Bro...
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Gap Inc./Old Navy
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Davie, FL
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Sales Associate
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May 2010 - Jul 2011
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Davie, FL
• Assisted customers by providing effective information and customer education to fulfill their needs and purchase options• Set and reset, reorganized, and maintained the sales and customer service floors• Processed customer transactions and maintained cash register
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Florida International University
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Miami, FL
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Senior Desk Assistant
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Aug 2007 - Apr 2010
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Miami, FL
• Served as communication hub for the residential community, by providing customer service to members of the residential community and guests• Answered telephone calls, received messages, and routed calls to appropriate persons• Provided secretarial support to the Assistant/Residence Life Coordin...
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Education
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2010 - 2012Nova Southeastern University
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2005 - 2010Florida International University
Suggested Services
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Industry Focus. “Public Health”
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References
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