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Ilyass Lakrami

Technical Support Specialist Level II at Consort Group
Intro Book
Ilyass Lakrami, a seasoned technical support specialist with 1 year 7 months of experience, holds a Master's degree in Management and a Bachelor's degree in Marketing, with language proficiency in French, Arabic, and limited English.
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Location
Rabat Prefecture, Rabat-Salé-Kénitra, Morocco, MA
Languages
  • French Professional working proficiency
  • English Limited working proficiency
  • Arabic Native or bilingual proficiency
  • Espagnol Elementary proficiency
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Credentials

  • Intermédiaire en opérations de banque et services de paiement (IOBSP)
    Kereis Formation
    Apr, 2022
    - Apr, 2026

Experience

  • Consort Group
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist Level II
      • Jan 2024 - Present

    • Functional & Technical Support
      • Dec 2022 - Mar 2024

  • Euro Information Direct Services - EIDS
    • Rabat, Rabat-Salé-Kénitra, Maroc
    • Conseiller client bancaire
      • Nov 2021 - May 2022
      • Rabat, Rabat-Salé-Kénitra, Maroc

  • Econocom Maroc
    • Salé, Rabat-Salé-Kénitra, Maroc
    • Technicien help desk
      • Mar 2021 - Apr 2021
      • Salé, Rabat-Salé-Kénitra, Maroc

  • CMR-Caisse Marocaine des retraites
    • Rabat, Rabat - Salé - Kénitra, Maroc
    • Gestionnaire administratif
      • Feb 2020 - Mar 2020
      • Rabat, Rabat - Salé - Kénitra, Maroc

      Pôle Support,Division Financière et comptable,Service de Suivi du Recouvrement

  • REDAL SA
    • Rabat, Rabat-Salé-Zemmour-Zaër, Morocco
    • Stage de fin d’études
      • Apr 2019 - May 2019
      • Rabat, Rabat-Salé-Zemmour-Zaër, Morocco

      Direction Clientèle & Marketing

  • Banque Populaire du Maroc (Groupe) Inc
    • Salé, Rabat-Salé-Zemmour-Zaër, Morocco
    • Stage d'initiation
      • Jun 2017 - Jun 2017
      • Salé, Rabat-Salé-Zemmour-Zaër, Morocco

Education

  • 2020 - 2022
    ENCG KENITRA
    Master spécialisé, Management et Gestion des Entreprises
  • 2019 - 2020
    Federation for EDucation in Europe
    Bachelor's degree, Marketing
  • 2017 - 2019
    Ecole supérieure de technologie de Salé
    Diplôme universitaire de technologie, Techniques de commercialisation et des services, - ESTS -

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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