Bio
Experience
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Jands Pty Ltd
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Melbourne, Victoria, Australia
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Business Development Manager - Hospitality
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Jul 2022 - Present
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Melbourne, Victoria, Australia
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Boutique AV
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Melbourne, Victoria, Australia
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Business Development Manager
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Apr 2021 - Jul 2022
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Melbourne, Victoria, Australia
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ROR Group
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Melbourne, Victoria, Australia
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Business Development Manager / E-Commerce / Vendor Management
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Apr 2021 - Jul 2022
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Melbourne, Victoria, Australia
Business & Account Development, Marketing & E-Commerce representing ROR Group companies - Boutique AV / Boutique Technologies / Shop AViTSManaging new accounts within the corporate & residential sectors and converting opportunities into sales Building and maintaining relationships with Builders and Project Managers.Acquiring placement on Preferred builder partners Tenders lists for AV and Commercial lighting projectsProviding support and client requirements to the Estimating team prior to proposal and presentation of quotes.Acquiring product specification and design documentation for projects in support of the estimating team.Vendor Partner Management – Audio Visual, Residential AV, Corporate AV, Electrical, Photographic, Product implementationUsage of Company CRM to manage and track project progressUndertaking of local and domestic travel when required.Follow and improve (where appropriate) the quality system of the companyUpdating skills via Vendor and partner training Setup and implementation of Marketing Agency King Kong - Quantum Growth 7 Module Online Selling & Marketing System.Successfully Completed Marketing Agency King Kong - Quantum Growth Online Selling System.E-Commerce, Retail Store Setup & Project Management
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Boutique Technologies
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Melbourne, Victoria, Australia
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Business Development Manager
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Apr 2021 - Jul 2022
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Melbourne, Victoria, Australia
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Vinyl Revival & Stereophonic
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Melbourne, Australia
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Purchasing & Assets Manager
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Aug 2017 - Apr 2021
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Melbourne, Australia
Key responsibilities:Managed $3 million in sales in-store and online.Reviewed, prepared and presented the weekly business report to the CEO.Set business strategy and long-term growth road map for Store Level and E-Commerceplatform.Administered pricing structures, retail space allocation, promotions and advertising via socialand electronic media.Package pricing covering all customer spend categories.Managing distributor partnerships: Collaborate with distributors to manage effectiveordering of goods, including forecasting for peak and off-peak months.Managed inventory levels (stock across 3 stores).Utilizing Excel and creating business reporting, i.e. sales results (performance), stock controland purchasing.Managed Vinyl’s social media platforms; uploading product and store-based content, photosvia Instagram and Facebook and analysing traffic data gained to convert to sales.Managed Vinyl’s Shopify e-commerce platform:- Pricing of all online product SKU’s.- Uploading new products and brand pages.- Deleting old and inactive SKU’s.- Monitoring competitor pricing to benchmark our deals.AchievementsAchieved 25% overall growth within first 12 months of employment. Annual Sales in 2017 were approximately $790,000. In 2018 annual sales increased to approximately $1.05 Mio.The increase in sales were as a result of in-store service excellence, branded marketing campaigns, and growth in online sales.From an in-store standpoint, one of the main areas of focus was customer retention and growth of overall spend through a focused in-store experience.From an online perspective, access to bundled solutions and speed of delivery contributed to greater customer satisfaction; further enhanced by growth in our interstate customer base.
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Powermove Distribution
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Victoria, Australia
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Account Manager Victoria/Tasmania
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Jun 2015 - Jun 2017
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Victoria, Australia
Key responsibilitiesSales and client relations management for international brands including Klipsch Commercial & Retail, Pioneer Audio, Philips Audio & Toshiba TV.Build, manage and maintain positive relationships with over 100 commercial and specialist audio clients in Victoria and Tasmania through regular call cycle, excellent customer service and product updates.Sell and effectively communicate new products to new and existing accounts by identifying the customer needs and providing solutions that meet or exceed their expectations.Provide strategic consultation and input to clients by working with senior management and appropriate client departments (e.g., audio integration and installation companies).Develop and maintain client base through creative prospecting methods.Sell products at a profitable level to meet monthly, quarterly and annual sales targets.Represent the company at trade shows (e.g., Integrate), networking events and client functions.Conduct training and presentations on all product lines & new releases.Write and submit weekly business reports to senior management.Achievements70 new B2B and B2C within 18 months across multiple product ranges.The total value for new business was $550k.Re-Launched the Commercial Klipsch range focusing on the AV Integration / Corporate markets & 2-channel hi-fi.Corporate Accounts Opened: Diversified/Rutledge, Pro AV Solutions, Tasman AV and other mid tear integratorsIncreased the Powermove product range and achieved higher turnover results into the likes of JB Hi-Fi Commercial and other E-Commerce Platforms.
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Maxxum Pty Ltd
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Victoria, Australia
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Account Manager VIC TAS SA
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Sep 2013 - Jun 2015
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Victoria, Australia
Key responsibilitiesEstablishing and maintaining a client base of over 70 clients for a growing importer and distributor of photographic products and accessories.Clients Managed during Maxxum: John Barry, Dragon Image, Videocraft, Lemac, Digidirect, Michaels camerasBrands Represented include SAMYANG OPTICS, HAMA, DINKUM SYSTEMS, NANUK, SIRIX DIGITAL, MASSA, VELOCITY CLIP, JUPIO, VILTROX and TOSHIBA Wifi Cards. Acquiring orders & negotiating pricing with store franchisees, store managers and online retailers.Growing and maintaining store sell-through. Analyzing stock on hand figures and forecasts.Managing regular call cycles and appointments.Monitoring and sourcing information on the opposition to stay competitive in the market.A strong contributor in weekly strategic meetings.Negotiating POS with key retail stakeholders and franchisees.Providing ongoing support and training for clients.Ensuring clients are kept informed on the status of their orders.
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Harvey Norman
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Victoria / Western Australia
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Department Manager - Audio Visual
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2008 - 2013
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Victoria / Western Australia
Joined Harvey Norman as a sales consultant in Western Australia and after three years of strong sales results I transferred to Victoria to work in the flagship Chadstone store.Established a profile in the company and gained the respect of my peers, management and suppliers which led to a promotion in management. I accepted the role of Department Manager of Audio-Visual after an invitation to be a part of the foundation team for the new Springvale superstore in Victoria. I continued my role in management at the Maribyrnong and Watergardens stores.Key responsibilities:• Negotiating product orders and prices for customers, store inventory, and major advertised events;• Processing orders and liaising with suppliers to ensure on-time delivery;• Responding to customer enquiries in-store, via email and over the phone;• Planning and finalising staff rosters and setting monthly KPI’S for staff;• Producing and presenting departmental performance reviews for weekly management meetings;• Personally handling corporate clients across various high-profile sectors including the sporting and business fields. Achievements: Consistently met and exceeded monthly sales targets; achieved the highest Tech2home Installation sales in Victoria; appointed on the foundation team for the set-up of the Springvale superstore.
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Clive Peeters
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Perth, Australia
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Senior Sales Consultant
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2007 - 2008
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Perth, Australia
Achievements: Delivered strong monthly sales results in the audio-visual department at Clive Peeters WA flagship store.
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Customer Service Attendant
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2007 - 2007
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Greece
Key responsibilities:• Checking guests in and out at reception; assisting in the management of events and seminars at the hotel conference centre; providing an English translation service to international guests; managing the hotel café; updating inventory for various areas of the hotel.
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Hellenic Armed Forces
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Greece
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Private – Soldier
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2006 - 2007
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Greece
Completed army core training as part of Compulsory National Service.
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Megamart
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Perth, Australia
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Sales Consultant
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Aug 2003 - Feb 2006
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Perth, Australia
Key responsibilities:• Responding to public and corporate customer enquiries in-store, via email and over the phone; processing orders and liaising with suppliers to ensure on-time delivery; redesigning displays to improve visual merchandising; staying up to date on latest products by attending supplier information nights and seminars.
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Self Employed
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Perth, Australia
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Professional Bass Player /Songwriter
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1993 - 2006
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Perth, Australia
Achievements: Thirteen years of live band performance at venues across WA; supported national acts including Chocolate Starfish, Hunters & Collectors, The Screaming Jets, Hoodoo Gurus & more; song editing and arrangement; vast recording studio experience.
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Education
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2019 - 2019NEXACU
Excel Beginner, Excel -
2021 - 2021King Kong Agency
Quantum Growth, Business Building / Marketing -
2019 - 2019NEXACU
Excel Intermediate, Excel -
2014 - 2016Open Training Institute
Marketing, Identify and Evaluate Marketing Opportunities -
1986 - 1990South Fremantle Senior High School
Year 12 Certificate
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