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Bio

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Ikdam El Halwagi is a seasoned international business professional with expertise in management, marketing, and customer service. He has worked in various industries, including airlines, banking, and PR, and has experience in change management, strategic planning, and team leadership. He holds a Bachelor's Degree in International Business from Concordia University.

Experience

    • Marketing and Events Manager
      • Jan 2019 - Present
      • Dokki
  • Tawasul PR and Events
    • Cairo Governorate, Egypt
    • Deputy General Manager
      • Sep 2017 - Aug 2018
      • Cairo Governorate, Egypt
  • EGbank
    • Cairo Governorate, Egypt
    • Assistant Relationship Manager
      • May 2015 - Sep 2017
      • Cairo Governorate, Egypt

      Support the Private Banking Department and Relationship Managers in executing daily transactions and facilitating requests of PB clients, and follows up on clients’ accounts and acts promptly on their request to ensure delivering a superb yet efficient customer service;Manage existing private ban...

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Brand Development Manager, Marketing Department
      • 2012 - 2015

      Working on “Flying Re-imagined” marketing campaign Re-branding the airline premium zone productOn-board service development for economy and premium zoneService development for A380 on board

    • Communication Associate Manager, Marketing Department
      • 2009 - 2012

      Utilizing different marketing channels to reach potential clients Setting up advertising campaigns and promotions Developing “Etihad Guest” programPromoting different Etihad Airways products to existing and potential clients

    • Canada
    • Airlines and Aviation
    • 700 & Above Employee
    • Assistant Marketing Communication Manager
      • 2007 - 2010

      Rebranding Air Canada service and productsPromoting Winter Olympics 2010 through creation of various tailored productsSetting up budgets for advertising campaigns for three Air Canada three HUBsEnsuring Air Canada promotional products are standardized throughout the airline

    • Cabin Crew Manager and On-board Safety Auditor
      • 2005 - 2007

      Managing cabin crew on board ensuring the safety of our guests Ensuring safety standards are met on bard and crew is abiding with ICAO safety standard and training Delivering the best guests satisfaction on board through safety and service Distinctive understanding of aviation core values, corporate culture, targets and various products

  • SNC-Lavalin
    • Montreal, Canada
    • Junior Project Manager
      • 2003 - 2005
      • Montreal, Canada

      Supervised various projects in the construction domain Met customers deadlines and services by meeting the company’s objective Prepared project reports that analyzed the work progress and completion

Education

  • 2003 - 2008
    Concordia University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Administration Programs”

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