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Bio

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Ika Yulia Diah Saraswati is a seasoned banking professional with extensive experience in management, sales, and team leadership. She holds a Bachelor's degree in French Language and Literature from Universitas Padjadjaran and has certifications from TLMI, CIMB Niaga, and John Robert Power.

Credentials

  • AAJI
    TLMI
  • BSMR level 1
    CIMB Niaga
  • John Robert Power
    CIMB Niaga

Experience

  • Bank Mega Syariah
    • Jakarta, Jakarta, Indonesia
    • Assistant Manager
      • Jun 2023 - Present
      • Jakarta, Jakarta, Indonesia

    • Indonesia
    • Banking
    • 700 & Above Employee
    • Area Manager Telemarketing Acquisition
      • Feb 2022 - Jun 2023

      - manage and build a team of Telemarketing - responsible for NTB, usage, and Supplement card- monitor performance acquisition and issues the occur within the team on daily basis- set and achieve target as management given- coach and motivate the team member

    • Assistant Manager
      • Feb 2022 - Jun 2023

    • Indonesia
    • Banking
    • 700 & Above Employee
    • Sub Branch Manager
      • Aug 2020 - Feb 2022

    • Sub Branch Manager Capem UI
      • Dec 2019 - Aug 2020

      Responsible to increase volume asset and Branch net growth in Saving, Deposito, Bancassurance as fee based income

    • Indonesia
    • Banking
    • 700 & Above Employee
    • Direct Sales Coordinator
      • Jul 2018 - Oct 2019

      Handling Direct Sales Funding team to sell cross selling product, and to achieve NTA and Volume targetSupporting sales team in sales acquisition processing and ensuring document qualificationCoordinating between sales teams and Branch/Product and Marketing team to suppport team to meet the target

    • Liabilities and Hajj Business Sales Manager
      • Apr 2016 - Jun 2018

      Set up new team to sell liabilities and hajj product to achieve hajj portion, NTA and NTC target given by managementAchievement :Achieving 1800 hajj portion in 2017

    • Telesales Funding Manager
      • Nov 2012 - Mar 2016

      managing telesales funding team to achieve volume target in low balance saving programAchievement :Achieving new milestone from 1 T to 2.5 T for saving growth

  • PT. Hucthison CP Telecommunications
    • Menara Mulia 10th Floor Jakarta Selatan
    • Direct Sales Postpaid Senior Supervisor
      • May 2010 - Nov 2012
      • Menara Mulia 10th Floor Jakarta Selatan

      Set up new sales team to sell 3 Postpaid Monitoring direct sales team to achieve subscriber and revenueSetting plan activities for sales team ex : Open Table and Exhibition within Jabodetabek area

  • PT. Hutchison CP Telecommunications
    • Greater Jakarta Area, Indonesia
    • Direct Sales Postpaid Supervisor
      • Mar 2008 - May 2010
      • Greater Jakarta Area, Indonesia

      supervise direct sales team to sell retail postpaid and achieve revenue target

  • HSBC
    • Jakarta Metropolitan Area
    • Telesales Supervisor
      • Mar 2004 - Mar 2008
      • Jakarta Metropolitan Area

      Handling Telesales team to sell cross selling and NTB for CC produt. Selling second Card and getting growth and revenue

Education

  • Universitas Padjadjaran
  • Universitas Padjadjaran (Unpad)
    Bachelor's degree, French Language and Literature

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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