Experience

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  Neema - Better Than a Bank

  • Tel Aviv, Israel

  • Customer Experience Representative

    • Jun 2022 - Present
    • Tel Aviv, Israel

    Handling bugs, process automation, and internal project management.Expertise in intercom, including creating bots and automating responses in chats.Contributing to product ideas and serving as a liaison between various teams.Skilled in risk assessment, communication, building strong relationships, and customer success.Conducting risk assessments, maintaining transparent communication, and driving customer success and retention.

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  Marine Family

  • Москва, Москва, Россия

  • Project Manager

    • Jun 2021 - Mar 2022
    • Москва, Москва, Россия

    Successfully managed digital assets using Agile, Scrum, Kanban, and Waterfall methodologies.Coordinated tasks between stakeholders, including editors, SEO specialists, media professionals, sales teams, and technology specialists.Regularly reported on project progress to customer stakeholders and senior management.Developed expertise in team burnout prevention and prioritized a healthy work-life balance.

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  SkyWorker - Digital Agency

  • Simferopol, Crimea, Ukraine

  • Project Manager

    • Jul 2015 - Nov 2021
    • Simferopol, Crimea, Ukraine

    Managed client interactions, identified customer needs, and set tasks for designers and developers.Ensured quality control and delivery of work meeting the highest standards.Developed excellent communication skills and the ability to interpret client needs.

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  Beegroup - digital agency and school of programming

  • Yevpatoriya, Crimea, Ukraine

  • Project Manager

    • Dec 2019 - Jun 2021
    • Yevpatoriya, Crimea, Ukraine

    Successfully managed relationships and coordinated work between different teams for web projects.Communicated plans and changes to stakeholders, developed and maintained processes.Ensured timely involvement of relevant parties and received accolades from internal and external stakeholders.

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  MTV UP! Energy Drink - Russia

  • Simferopol, Crimea, Ukraine

  • Creative Manager

    • Apr 2016 - Oct 2017
    • Simferopol, Crimea, Ukraine

    Developing scenarios for video advertising, organizing events, managing internet advertising campaigns.Creating content plans for social media and overseeing the creation of websites.Managing print production, ensuring materials meet high-quality standards and are delivered on time.Excellent project management skills, collaboration with cross-functional teams, and deep understanding of the creative process.Implementing creative strategies for engagement, brand awareness, and measurable results.Passion for creativity, thinking outside the box, and commitment to delivering outstanding results.Constantly staying on the cutting edge of creative trends and technologies.

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  Standart Crimea

  • Simferopol, Crimea, Ukraine

  • Web Developer

    • May 2014 - Jul 2015
    • Simferopol, Crimea, Ukraine

    Experience in creating and configuring websites using frameworks like Laravel and Spring.Specialized in HTML, CSS, JavaScript, jQuery, PHP, React JS, Next JS, Vue JS.Expertise in various frameworks and CMS platforms for effective website development.

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  World ORT

  • Kiev

  • Program Manager

    • Jan 2009 - Aug 2014
    • Kiev

    Managed the Microsoft Idea Ukraine/Code Academy initiative to foster technological innovation.Worked with educators and developers to design and implement educational programs.Fostered relationships with local businesses and industry leaders for collaboration and support.

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  Way 2 Study

  • Kiev, Ukraine

  • Founder

    • Jul 2012 - Jan 2014
    • Kiev, Ukraine

    Founded Way2study, an innovative online education platform based on the "Microsoft Idea" in Ukraine.Oversaw product roadmap development, internal processes, and development control.Actively involved in seeking investments and negotiating with startup accelerators.

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  Wery Well agency

  • Simferopol, Crimea, Ukraine

  • Web Developer

    • Feb 2011 - Jun 2013
    • Simferopol, Crimea, Ukraine

    Experience in creating and configuring websites on platforms like WordPress, Drupal, and CMS Made Simple.Specialized in HTML, CSS, JavaScript, jQuery, PHP, C++, C#.Developed and maintained websites for various clients, providing server administration support.