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Ifunanya Aniebonam profile image

Ifunanya Aniebonam

Executive Marketing Assistant at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Armor Concepts</span>
Intro Book
Skilled customer service and social media management professional with experience in leadership and management.
  • Claim this Profile
Location
Port Harcourt, Rivers State, Nigeria, NG
Languages
  • English Full professional proficiency
  • French -
Skills
  • Microsoft Excel
  • Customer Service
  • Management
  • Leadership
  • Microsoft Office
  • Show all
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Bio

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Topline AI
Ifunanya Aniebonam is a seasoned professional with expertise in customer service, management, leadership, and social media management. With a strong educational background in English and Business Administration, she has leveraged her skills to excel in various roles, including Executive Marketing Assistant and Customer Service/Administrative Assistant. She holds multiple certifications in customer service, social media strategy, and supply chain management, demonstrating her commitment to ongoing learning and professional development.

Credentials

  • Admin Secretarial and PA (Level 7)
    Apex Learning
    Oct, 2023
    - May, 2026
  • Advanced Social Media Strategy Training and Certification
    Apex Learning
    Oct, 2023
    - May, 2026
  • Developing Your Emotional Intelligence
    LinkedIn
    Nov, 2021
    - May, 2026
  • Email and Newsletter Marketing Foundations
    LinkedIn
    Jul, 2021
    - May, 2026
  • Learning to Write Marketing Copy
    LinkedIn
    Jul, 2021
    - May, 2026
  • Basic Certification in Customer Service (BCCS)
    West Africa Association of Customer Service Professionals [WAACSP]
    Jun, 2021
    - May, 2026
  • Content Marketing Foundations
    LinkedIn
    Jun, 2021
    - May, 2026
  • Learning HubSpot CRM
    LinkedIn
    Jun, 2021
    - May, 2026
  • Writing Customer Service Emails
    LinkedIn
    Jun, 2021
    - May, 2026
  • SAP ERP Essential Training
    LinkedIn
    May, 2021
    - May, 2026
  • SAP ERP: Beyond the Basics
    LinkedIn
    May, 2021
    - May, 2026
  • Become a Customer Service Specialist
    LinkedIn
    Aug, 2020
    - May, 2026
  • Build Your Skills In Customer Service
    LinkedIn
    Aug, 2020
    - May, 2026
  • Building Rapport with Customers
    LinkedIn
    Aug, 2020
    - May, 2026
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Aug, 2020
    - May, 2026
  • Customer Service Foundations
    LinkedIn
    Aug, 2020
    - May, 2026
  • Customer Service Foundations
    LinkedIn
    Aug, 2020
    - May, 2026
  • Customer Service: Call Control Strategies
    LinkedIn
    Aug, 2020
    - May, 2026
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Aug, 2020
    - May, 2026
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Aug, 2020
    - May, 2026
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Aug, 2020
    - May, 2026
  • De-Escalating Intense Situations
    LinkedIn
    Aug, 2020
    - May, 2026
  • Diploma in Supply Chain Management
    OCCaP - Indian Institute of Science - Bangalore
    Jun, 2020
    - May, 2026

Experience

  • Armor Concepts
    • United States
    • Executive Marketing Assistant
      • Oct 2023 - Present
      • United States
  • Oiltest Group
    • Port Harcourt
    • Executive Assistant To Chief Executive Officer
      • Jan 2020 - Nov 2023
      • Port Harcourt

      ✔ Leverage my role as an Executive Assistant to develop a comprehensive understanding of business operations, brand identity, and target audience, laying the foundation for my expertise in Social Media Management.✔ Collaborate closely with cross-functional teams, including marketing, communicatio...

  • TekniTeed NG
    • Port Harcourt, Nigeria
    • Customer Service/Administrative Assistant
      • Mar 2017 - Dec 2019
      • Port Harcourt, Nigeria
  • Gloria Education Center
    • Nigeria
    • English and Literature Tutor/Admin Assistant
      • Oct 2014 - Feb 2017
      • Nigeria
  • The Muse Journal
    • Editor In Chief
      • Sep 2013 - 2014

    • Secretary
      • Sep 2012 - Sep 2013

Education

  • 2010 - 2014
    University of Nigeria, Nsukka
  • 2023 -
    Ahmadu Bello University
  • 2021 -
    OCCaP - Indian Institute of Science - Bangalore

Suggested Services

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Industry Focus. “Security and Investigations”

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