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Ifrah Zeb profile image

Ifrah Zeb

Customer Service Advisor at Anchor
Intro Book
Ifrah Zeb, a Bradford-based professional with 1 year 11 months of experience in customer service and 2 years 11 months of experience in student ambassador roles, holds a Bachelor of Laws degree and proficiency in Urdu and English.
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Location
Bradford, England, United Kingdom, GB
Languages
  • Urdu Native or bilingual proficiency
  • English Native or bilingual proficiency
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Bio

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Ifrah Zeb is a skilled professional with a strong educational background in Law and Psychology. She holds a Bachelor of Laws degree from the University of Bradford, where she also represented the university at various events, developing public speaking, leadership, and teamwork skills. Zeb's experience spans multiple industries, including customer service, packing, and care assistance. She has worked as a Customer Service Advisor at Anchor, a Courier at Evri, and a Packer at NEXT PLC, honing her communication, problem-solving, and time management skills. Her most recent role as a Student Ambassador at the University of Bradford further showcased her ability to engage with diverse audiences and provide excellent customer service. Proficient in both Urdu and English, Zeb is a versatile individual with a strong foundation in languages and skills. She is currently based in Bradford, England, and is available for opportunities that leverage her unique blend of experience, education, and language abilities.

Experience

  • Anchor
    • Bradford, England, United Kingdom
    • Customer Service Advisor
      • Jul 2022 - Present
      • Bradford, England, United Kingdom

  • Evri
    • Bradford, England, United Kingdom
    • Courier
      • Jan 2022 - Mar 2022
      • Bradford, England, United Kingdom

  • NEXT PLC
    • South Elmsall, England, United Kingdom
    • Packer
      • Dec 2020 - Dec 2021
      • South Elmsall, England, United Kingdom

  • University of Bradford
    • Bradford, United Kingdom
    • Student Ambassador
      • Nov 2018 - Sep 2021
      • Bradford, United Kingdom

      By representing the university at various events, carrying out campus tours, helping to set up and lead events making sure they run as smoothly as possible, and answering questions regarding the university I have developed various skills. These include: public speaking; leadership; confidence to speak to a large number of people; how to deal with difficult situations on the spot; and team work skills.I have also improved my customer service and communication skills as I take part in clearing calling and outbound calling. This entails calling both prospective student who reside in the UK or live abroad. My role includes: informing them about the events running at the university; persuading them the University is the one for them; and also listening and answering any concerns and questions they have to the best of my ability.

  • Audley
    • Care Assistant
      • Jan 2020 - Jan 2021

Education

  • 2018 - 2021
    University of Bradford
    Bachelor of Laws - LLB, Law
  • 2016 - 2018
    Belle Vue Girls Academy
    A Levels, History, Psychology, Maths
  • 2011 - 2016
    Belle Vue Girls Academy
    GCSEs, Maths, English, Biology, Chemistry, Physics, Urdu, Textiles, History, IT, Religious Studies

Suggested Services

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Industry Focus. “Non-profit Organizations”

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