Experience

• 

  SamaJordan Investment Group

  • Amman Governorate, Jordan

  • Group Business Solutions & IT Manager

    • Sep 2011 - Present
    • Amman Governorate, Jordan

    Leading a distributed IT team. As a Business Solutions and IT Manager, I’m responsible for overall planning, organizing, and execution of all IT functions Includes directing all IT operations to meet the requirements as well as the support and maintenance of existing infrastructure, applications, and development of new technical solutions, Also successful implementation, installation, upgrade, maintenance & troubleshooting of all Projects & Products. This also includes server provisioning, capacity planning, and providing technical advisory to Business. Managing the delivery and maintenance the IT Infrastructure & Solutions which includes liaising with third party consultants & Companies.

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  Jordan Petroleum Refinery Company Ltd.

  • Amman Governorate, Jordan

  • IT Projects Manager & ERP Administrator

    • Jan 2005 - Sep 2011
    • Amman Governorate, Jordan

    Reported to the IT Manager and responsible for broad range of IT & ERP services & delivery for JPR Co. I was responsible for leading the IT projects based on PMI best practices and enforce its application. Ensuring that the service levels for the services are met in an efficient and effective manner. I was also responsible for the development and maintenance of policies & procedures covering the IT & ERP Areas. Worked with key stakeholders to develop, implement and maintain the overall systems at JPR Co. Manage the ERP services in providing effective, efficient and secure services, which ensures the continuous operation of the JPR Company, security, operating systems and databases. Rectify incidents and problems in accordance with service level agreements and corporate guidelines.

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  Lafarge Jordan Cement

  • Amman Governorate, Jordan

  • ERP & Systems Administrator

    • Sep 2001 - Jan 2005
    • Amman Governorate, Jordan

    Reported to the IT Manager. Started as IT Technical Support Engineer, I was responsible for managing the internal IT Infrastructure & day to day IT related issues. Then I became Systems and ERP admin and in charge of technical part of Oracle|JDEdwards ERP on Windows OS and Oracle DB. Servers and network management and administration.