Experience

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  CREALOGIX

  • Senior Business Analyst

    • Mar 2021 - Present

    • Conducting gap analysis and client requirement gathering.• Developing documentation (Business requirement document, Functional requirement specifications).• Working closely with developers in order to ensure that solutions meet client business needs and requirements.• Testing end product prior to client delivery.• Working in a waterfall and agile project management methodologies.

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  Bank of Beirut

  • Lebanon

  • Senior Project Manager

    • Nov 2019 - Feb 2021
    • Lebanon

    • Planning Project Resources• Assembling and Leading Project Team• Time Management• Managing Issues and Risk• Monitoring Progress• Reporting and Documentation

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  Path Solutions

  • Kuwait
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • Senior Business Analyst

    • Apr 2014 - Oct 2019

    Analysis:• Researching and analyzing the new market requirements, innovative developments in business subject and changes in regional financial policies• Preparing and maintaining new Business Requirements and product road map• Analyzing the existing organization and design of the systems and Providing necessary inputs and guidance when the product needs enhancements• Providing necessary advice and suggestions in business matter as and when required• Preparing and submitting necessary inputs and reports to the management as and when requiredConsultancy:• Performing Preliminary Analysis of the client requirements • Providing training and demonstrations on client site• Communicating and responding to clients queries in a professional and timely manner • Providing advice to the client to optimize the system utilization

  • S/W Engineer - QA II

    • Apr 2009 - Apr 2014

    Areas worked on include: • Investment including portfolio management, funds management, shares and bonds analysis and Retail Customer ServicesHighlights:• Leading and managing a group under “Java Release” project and providing professional training to other members• Executing testing procedures/processes including requirement analysis, test cases, scenarios/technical and functional testing and release notes preparation based on specification documents• Preparing new functionalities/requirements to the applications and Suggesting business enhancements• Anticipating and helping in solving issues that client users might encounter• Preparing and submitting necessary inputs and reports to the management as and when required

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  Capital Finance Company

  • beirut, Lebanon

  • HelpDesk

    • Oct 2008 - Apr 2009
    • beirut, Lebanon

    - Assist Client with their credit cards and loans.- Black list sheet preparation.- Warning letters preparation.