Experience

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  EET GLOBAL

  • Egypt

  • Contracts Manager

    • Mar 2022 - Present
    • Egypt

    working with Hotels and International chains to negotiate rates and contracts with them, and therefore enabling us to offer our platform great deals, based on the designated markets.

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  cairo international film festival

  • Egypt

  • Hospitality Coordinator

    • Nov 2021 - Dec 2021
    • Egypt

    Responsible for housing all guests who were attending the festival 🎥

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  El Gouna Film Festival

  • Hurghada, Al Bahr al Ahmar, Egypt

  • GFF hospitality co.

    • Aug 2021 - Oct 2021
    • Hurghada, Al Bahr al Ahmar, Egypt

    handling all guest services and hospitality during El Gouna Film festival🎥

• 

  Braira Hotels & Resorts

  • Al-Riyadh Governorate, Saudi Arabia

  • Central Reservation Manager of Braira Hotels & Resorts Group

    • Jan 2018 - Feb 2021
    • Al-Riyadh Governorate, Saudi Arabia

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  Braira olaya

  • Olaya st

  • Reservation Manager

    • Dec 2015 - Dec 2017
    • Olaya st

• 

  Horizon Pyramids Hotel,Egypt

  • Reservation Manager

    • Jun 2012 - Dec 2015

    1.Having knowledge of entire Reservation Procedure according to International Hotel manual system.2. Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide.3. Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager.4. Allocate daily tasks to Reservations staff .5. Review reservation booked daily.6. Review arrival report daily.7. Responsible for preparation of occupancy forecast.8. Responsible for training staff.9. Responsible for implementation of policies and procedures.10. Responsible for recording Company/Travel Agent Rates both in system and correspondence file.11. Liaise with Sales Department in regards to occupancy, Rates Reservation's Analysis.12. Identify Top Producing Accounts ensure proper recognition by Reservation staff13. Responsible for various Production reports and supply to each department concerned.14. Monitoring Telephone Manner and general performance of reservations staff daily.15. Ensure special handling of repeats guest and very VIP guest.16. Review room blocking for Long Stay. Suites and special group request.17. Supervising of Group Reservations.18. Maintain cordial relations with commercial clients.19. Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.20. Responsible for work schedule21. Responsible for maintaining a Neat and Orderly position at all times.In general, perform any other duties might be requested by Front Office Manager or Room Division Manager

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  Horizon & Grand Pyramids Hotels,Egypt

  • Reservation Manager

    • 2008 - 2014

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  Grand Pyramids Hotel,Egypt

  • Reservation Supervisor

    • Jun 2009 - Jun 2010