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Ianthia Joseph
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Bio
Experience
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Cypress Bayou Casino Hotel
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Charenton, Louisiana
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Assistant Shift Supervisor
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1996 - 2014
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Charenton, Louisiana
Exchanged money for customers, processed and verified jackpot information and pay outs, monitored floor personnel, assigned work areas and breaks, input time sheet information, assisted customers with machine knowledge, issued complimentary meals and perks and assisted other departments with providing exceptional customer service.
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Cleco Corporation/MANPOWER
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New Iberia, Louisiana
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Customer Service Representative
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Apr 1996 - Feb 1997
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New Iberia, Louisiana
Collected and balanced money for payment of utility services. Processed applications for utility service, general filing and handled customer complaints.
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Jeanerette Mills
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Jeanerette, Louisiana
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Seamstress/ Folder
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Apr 1994 - Jan 1995
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Jeanerette, Louisiana
Sewed and folded briefs and t-shirts.
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Teche Electric Coop
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Jeanerette, Louisiana
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Customer Service Representative
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1981 - Jun 1989
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Jeanerette, Louisiana
Calculated monthly usage, filing, collected and balanced payments for utility service, prepared bills for mail out, prepared bank deposits, assisted in Service department by processing applications for service, updated service logs, dispatched Service crews and handled customer complaints.
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Education
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1976 - 1980Jeanerette Senior High School
Diploma, Secondary Education and Teaching
Suggested Services
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Industry Focus. “Customer Service”
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