Experience

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  PACCAR

  • Mount Vernon, Washington, United States

  • Senior User Experience Designer

    • Oct 2021 - Present
    • Mount Vernon, Washington, United States

    Researching and defining upcoming user interfaces and physical controls for Kenworth and Peterbilt trucks at the PACCAR Technical Center.

• 

  DarkLight - Integrate, Automate, Validate, Explain

  • Richland/Kennewick/Pasco, Washington Area

  • Senior User Experience Designer

    • Dec 2015 - Aug 2021
    • Richland/Kennewick/Pasco, Washington Area

    Designed interface panels, including iconography and interactive elements for the DarkLight Java Eclipse application. Authored all user documentation, including screen recorded video content and training sessions. Supported customers through text channels, e-mail, and in-person visits. Created the team's Agile Scrum process, configured software tools, and served as Scrum Master for several years. Presented demonstrations of the Java program to investors and prospective customers. Created datasets and solutions within the program for customers and demonstrations. Worked with a web developer to translate and expand a visual design provided by a design firm into a functioning React website. Used Balsamic Mockups to provide wireframe designs to developers and Figma to create interactive web designs for the future version of the site.

• 

  Pacific Northwest National Laboratory

  • Richland/Kennewick/Pasco, Washington Area

  • Digital Media and User Experience Designer

    • Jun 1994 - Dec 2015
    • Richland/Kennewick/Pasco, Washington Area

    As a user experience designer in the visual analytics group. I provided end-to-end user-centered design to visualization software projects including user interviews and analysis, interface sketching and prototyping, user interface design specifications, help documentation creation, and usability evaluation.I also enjoyed making software-walkthrough videos for training and marketing purposes, and I maintained the group's external website.My primary tools were Photoshop, Balsamiq Mockups, ScreenFlow, BBEdit, and lots of sketching, question-asking, and thinking.

• 

  University of Idaho

  • Graduate Research Assistant

    • 1992 - 1994

    Taught and managed an introductory experimental design lab of 30 psychology students. Designed and programmed a simulated collision-warning display prototype study for General Motors.