Experience

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  Manchester Airport

  • Manchester, United Kingdom

  • Security Ambassador

    • May 2017 - Present
    • Manchester, United Kingdom

    • Hosting the entrance to security central search area.• Effectively preparing passengers for presentation at the boarding card readers and x-rays.• Effectively tray loading the x-rays. • Ensuring passenger’s items are presented correctly for x-ray screening and passengers are profiled for items to be screened by x-ray to reduce the number of rejected trays.• Dealing with queue management in and around the central search areas and prioritise any passengers whose flights may be departing within a short period of time.

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  Swissport

  • Manchester, United Kingdom

  • Convenor

    • Apr 2008 - Nov 2016
    • Manchester, United Kingdom

    • The loading of baggage into cans or trailers and unloading of baggage on inbound flights.• The setting up of flights ready for the next day the crewing up of men for the next day.• Looking after the Health & Safety of all Swissport employees at Manchester Airport.• Attending H & S monthly meetings.• Act as a liaison between staff and management.• Travel to relevant station to assist with issues. • Assist with wage and pay structures.• Help with absence management policies.• Attended grievance meetings offering support for colleagues. • Attended disciplinary meetings offering support for colleagues.

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  Travelcare Sports

  • Manchester, United Kingdom

  • Sales Representative

    • Jun 2007 - Mar 2008
    • Manchester, United Kingdom

    • Providing information and advice to customers both face to face and over the telephone on dream breaks, and for match day packages for Manchester United in accordance with individual customer requirements.• Listening to the customer, extracting information from them and then inputting this information onto the company database system accurately to enable the most suitable package to be provided.

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  Manchester United

  • Manchester, United Kingdom

  • Membership Supervisor

    • May 1994 - May 2007
    • Manchester, United Kingdom

    • All aspects of general administrative work for UK and European Coach Travel.• Renewal of membership and accurate input of new membership data onto the system.• Creating daily reports for use by data input staff.• Responsibility for creating fulfilment files and sending fulfilment file reports to Printsearch for packing and despatching of packs to members.• Ensuring weekly contact was made with Printsearch regarding the ordering of stock items.• Regular liaison with the Post Office concerning lost and returned membership packs.• Ensuing all website queries with regards to membership, UK and European Travel and ticket enquiries were dealt with effectively.• Responsibility for overseeing and supervising the accurate input of direct debit information onto the system, dealing with any members or bank queries.• Ensuring all IT queries or issues were dealt with efficiently through regular contact with the I.T. department.

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  Alfred McAlpine

  • Site Driver

    • Jul 1993 - Apr 1994

    • Licensed to operate plant machinery to move products, tools and equipment around a production site.• Ensuring all health & safety procedures were followed at all times.• Undertaking basic maintenance of machinery.

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  National Coal Board

  • St. Helens

  • Miner

    • Feb 1979 - Jun 1993
    • St. Helens

    • Working as part of a team in an underground mine to extract minerals using basic equipment such as picks and shovels. • Undertaking highly physically demanding tasks in highly uncomfortable working conditions.• Coal faced trained as Part-time mines rescue and member of the shaft maintenance team. • Ensuring that all health & safety policies and procedures were adhered to at all times.• First Aider and Fire Warden responsibilities.

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  D J Motors

  • St. Helens

  • Apprentice Mechanic

    • May 1977 - Jan 1979
    • St. Helens

    • Working alongside a qualified mechanic to gain the skills required to become a competent Mechanic.• Inspecting each vehicle and reporting on its condition finding faults and repairing or replacing worn parts.• Looking up and following worksheets/manuals and standard procedures accurately.• Using various hand and power tools and other equipment as necessary.