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Ian Gilchrist profile image

Ian Gilchrist

Service Advisor at Audi Royal Oak
Intro Book
Automotive professional with marketing and sales expertise.
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Location
Calgary, Alberta, Canada, CA
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Bio

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Ian Gilchrist is a seasoned automotive professional with experience in customer service, marketing, and sales. He holds a Bachelor of Business Administration and has certifications in Google Analytics and HubSpot Inbound Marketing.

Credentials

  • Advanced Google Analytics
    Google
    Nov, 2019
    - Apr, 2026
  • Getting Started With Google Analytics 360
    Google
    Nov, 2019
    - Apr, 2026
  • Google Analytics for Power Users
    Google
    Nov, 2019
    - Apr, 2026
  • Google Analytics for Beginners
    Google
    Oct, 2019
    - Apr, 2026
  • HubSpot Inbound Certification
    HubSpot
    Feb, 2020
    - Apr, 2026

Experience

  • Audi Royal Oak
    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Advisor
      • May 2022 - Present

    • Internal Advisor
      • Oct 2021 - Apr 2023

  • BMW Gallery
    • Calgary, Canada Area
    • Customer Advocate
      • Apr 2017 - Oct 2021
      • Calgary, Canada Area

      Responsible for updating customer appointments, personal information, and keeping them up to date with ongoing vehicle news and dealer promotions. Also, responsible for managing rental and loaner vehicle contracts, writing PO's, and opening work orders for vehicles. Also responsible for ensuring customer vehicles are cleaned, checked-in when arrived, and ready and waiting for them upon pickup.

Education

  • 2018 - 2021
    Mount Royal University
    Bachelor of Business Administration - BBA, Marketing
  • 2016 - 2017
    Mount Royal University
    Biology/Biological Sciences, General
  • 2010 - 2016
    Master's Academy and College
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Motor Vehicle Manufacturing”

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