Experience

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  Servicio Filipino, Inc.

  • Operations Manager/Head

    • Jun 2021 - Present

    Spearhead the Operations of our South Luzon Branch Office. Responsibilities:1. Manages the after-sales service2. Costing for any additional requirements such as special projects, additional headcount, supplies, equipment, etc.3. Reviews and approves docs such as Job Orders, Proposals, Manpower requests, Requests for Payments, Incident reports, etc. 4. Manages key account managers, account officers, Team Leads, Drivers, and Safety officers.5. Manage the day-day operations to support the business6. Responsible to meet the operational and business goals7. Ensures high-quality standards for interviewing and hiring employees under Operations8. Monitors and assist in Billing and Collection Efficiency9. Monitors/coordinates renewal of service agreements 10. Conducts regular one-on-ones with direct reports to review individual performance, the performance of their teams on-site, and offer ongoing developmental support11. Participates in due diligence/resource planning/site visit for new business opportunity 12. Conducts regular meetings with Operations Department to discuss operations challenges

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  TPI

  • Property Manager/Facilities Head

    • Jun 2018 - May 2021

    • Prepares the Annual Operating Budget and Capex of the property and have it approved by the General Manager and the President three (3) months before the start of the calendar year.• Ensures timely billing of the rent, CUSA, utilities, and other assessments of the property, according to the schedule approved by the General Manager.• Ensures collection of the rent, CUSA, utilities, and other assessments of the property at a collectionefficiency of 90% of better.• Closely monitors disbursement of funds and strictly adheres to approved budget with + 7% variance.• Monitors the month-to-month cashflow of the property. Prepares a monthly summary of actual revenues and expenses for the month and the year.• Ensures equipment that must be properly maintained and in good running condition.• Ensures that the Preventive Maintenance Plan and schedule is adhered to. • Manages contracts with service providers and outside vendors and makes sure they are updated within 30 days from release of Notice to Proceed.• Responsible for the proper implementation of the Solid waste management program/guidelines as set by TPI.• Ensures that there are minimal findings in the Internal and Quality Audits and formulated corrective and preventive actions to address the nonconformance cited during said audits.• Participates in and signs off on the Testing & Commissioning of the equipment and facilities of the building at least 6 months before start of operation.• Deploys manpower on time, as required and as needed within as set on the approved budget, given that the occupancy targets are met.• Ensures that all government mandated requirements are renewed and secured on time.• Aligns subordinates’ performance to standards through quarterly, documented coaching.• Recommends training programs for subordinates and ensures that said training programs are carried out.

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  IGC

  • Building Engineer/Administrator

    • Jan 2017 - Jun 2018

    • Plan and propose innovations for the enhancement of the existing building, its facilities, equipment, • Prepare and implement the operating expense budget and capital expenditures for short-term and long-term special projects.• Check for compliance with building standards, and ensures procurement of necessary permits and licenses for the operation and maintenance of the building, which includes, but are not limited to DENR, OBO, ERC Permits and licenses, etc.• Reviews plans submitted for fit-out/ renovation by tenants/unit owners. • Monitor and compliance of rules, construction guidelines and regulations by all tenants, vendors,contractors and/or unit owners.• Plan and schedule the rectification or other building works or maintenance activities in a timely manner and in such a way that will not cause unreasonable interruption to building services and/or operation.• Monitors and supervises projects implementation, staffs, service contractors and outsourced services (i.e Facilities Engineer, Admin Assistant, Concierge, Facilities Technicians, Aircon Technicians, BuildingSecurity and Housekeeping)• Approves manpower and work schedule of technicians.• Conducts investigation on all incidents within the building premises.• Monitor operational reliability on equipment and facilities by conducting regular inspection, preventive maintenance, checking and troubleshooting.• Provide specific instructions on the attendance of service calls to requesting tenants/unit owners. • Ensure that operation schedules of building machinery are carried out by technicians in line with the energy and facilities efficiency program.• Monitor the consumption of the building utilities (light & power, water)• Ensure proper management of tools, supplies, equipment and spare parts.• Coordination, technical support and assistance to other Departments.• Implements Emergency Preparedness Program, Risk Assessment and Safety Programs.

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  Alveo Land

  • Technical Warranty Associate

    • Mar 2014 - Nov 2016

    Unit warranty In-charge for project assignments.o Total units per project:▪ Celadon Park Condominium Tower 1: 163▪ Celadon Park Condominium Tower 2: 394▪ Senta Condominium: 438▪ The Columns Legazpi Village Condominium Tower 1: 390▪ The Columns Legazpi Village Condominium Tower 2: 443▪ Marquee Residences Condominium: 222▪ Ametta Place Townhouse: 250▪ Ferndale Villas Townhouse: 233• Total units: 2,533o Facilitates all warranty related concern.o Handles Post Con services.• Oversees the unit complaint summary monitoring.• Manages the resolution of every customer complaint in a timely manner. Complaints that categorize suchas architectural, civil, electrical, windows, doors, cabinets, roof, carport, exterior walls, etc.• Handles warranty contractor. Third party contractor if needed.• Monitors progress of warranty repairs.• Monitors weekly submission of summary monitoring of property management.• Coordinates with property manager, chief engineer or building/village engineer in securing schedule ofowners or tenants for the repair works.• Coordinates with general contractor in relaying found defects in the units for deployment of manpower ifconcern is still within their warranty. If not, possible back job repairs.• Prepares the yearly warranty repair budget.• Monitors the warranty budget.• Prepares monthly reports for every project assignment for monthly update within the team.• Provides assistance to community relations and technical operations group.• Handles billing of warranty contractor and suppliers.• Coordinates with designers and consultants on technical inquiries.• Prepares operational project learning for innovation.

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  Shopping Center Management Corporation (SCMC)

  • Building Administration Officer

    • May 2013 - Nov 2013

    • Inspects and monitors repairs of mall facilities such as electrical supply, water supply, sanitary system, FireProtection system, air-conditioning system, exhaust and ventilation system.• Ensures that all mall equipment such as elevators, escalators, chillers, air handling units, cooling towers, sewagetreatment plant are in good working condition by conducting regular inspections, implementing preventive andcorrective maintenance procedures.• Plans, coordinates, administers, and implements janitorial, housekeeping and landscaping services, includingcarpentry, re-painting works, water leaks, etc.• Schedules and monitors exhaust cleaning, de-clogging of waste lines, pest control and proper segregation anddisposal of garbage.• Performs periodic reading of utility consumption, including water, electric and chilled water.• Checks and studies utilities consumptions of mall and tenants.• Coordinates, Assists and support Medical Services and Security Department on cases of incidents, accidents,injuries and other safety and security concerns of employees, tenants, and customers.• Conducts regular drills such as Fire, Earthquake, Bomb Threat and Typhoon.• Reviews construction plans of incoming tenants and conducts site inspections of on-going construction andrenovation of leasable spaces to ensure compliance with the mall’s construction guidelines.• Responsive handling of tenant space repairs and maintenance which can affect utilities of common area andother tenants.• Consistent and Fair enforcement of rules and regulations to existing tenants.• Regular and Informative communication with tenants.• Tracks and monitors the completion of the government permits and certificates.• Processes insurance documentation requirements.• Creates budget(OPEX/CAPEX) for the following year and ensures that expenses are well managed.• Monitors progress of on-going tower construction on top of the mall.• Monitors progress of on-going mall expansion.

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  Worksavers Personnel Services Inc.

  • Building Engineer

    • May 2012 - May 2013

    • Reviews the engineering plans, designs and circuit diagrams of the contractor for the units and for our merchants.• Handles the renovation monitoring for residential and commercial to ensure that our rules and regulations in thebuilding and safety has been followed.• Represents the Property Management Company in New Developments with the main objective of sharing theexperience in property management to have a more efficient and smooth running/operating building.• Integration of service level standards for customer service.• Unit Owner/Tenant Fit-out assistance.• Ensures that all equipment and facilities are in good running condition by conducting regular inspection.• Conducts daily coordination meeting and supervises security, housekeeping and most specially Maintenancepersonnel.• Monitors all safety programs to prevent exposure and decrease liability for the Residential Area.• Attends to all technical customer complaints and other concern.• Conducts weekly Emergency Drills in preparation for emergency situations.• Conducts troubleshooting works with the Technical Maintenance on the equipments like Generator Set, Pumps andFans when necessary.• Handles residents/tenants complaints and inquiries.

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  Meralco Industrial Engineering Services Corporation (MIESCOR)

  • Staff Engineer

    • Sep 2011 - Mar 2012

    • Evaluates the technical data sheet of the bidders for certain materials.• Encodes all the standard number of books we need in our team for evaluation.• Ensures that the bidder is following the standard requirements of Meralco.• Assist in arranging all our documents per category.• Assist in creating the cost comparison between certain materials.• Updates specification number and procedures manual that we already purchased.