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Humera Saeed
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English -
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Urdu -
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Arabic -
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Hindi -
- Customer Service
- Microsoft Word
- Time Management
- Powerpoint
- Catering
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Bio
Credentials
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Butterfly Project
London Theatre DirectApr, 2014- May, 2026 -
CPR
Canadian Red CrossJan, 2014- May, 2026 -
Student Nutrition
Toronto District School BoardNov, 2013- May, 2026 -
Food Safety Training
TrainCan, Inc.Oct, 2013- May, 2026 -
Service Excellence Training
OTEC Training and Consulting SolutionsSep, 2013- May, 2026 -
Basic Retail Sales Training
Thorncliffe Neighbourhood OfficeNov, 2012- May, 2026
Experience
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United States
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Restaurants
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700 & Above Employee
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Manager
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Jan 2014 - Present
My duties as Manager includes:Managing 4 to 6 people including cashiers, cook and delivery person.Processing payroll.Updating time sheets.Demonstrating protocol.Tracking supply and shipment orders, andCommunicating with the company regional offices serve as additional job duties for managers and store managers.
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Cashier Customer Service
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Jan 2013 - Jan 2014
• Greet customers as they arrive at the store.• Reserve items for customers and make follow up calls to ensure that reserved items are picked up within the reservation time.• Operate cash register or adding machine• Take cash in exchange of goods sold• Process credit and debit card payments• Record total daily sales and balance cash registers at the end of the shift• Count money in cash registers and ensure that they coincide with items sold• Issue and redeem trading stamps• Mark prices and stock shelves• Ensure that supplies inventory is managed properly• Offer customers carry out services for large purchases• Resolve customers’ complaints and problems• Make sure that there is enough change (coins and small bills) at the beginning of each shift• Maintain a clean work area
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Toronto District School Board
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Toronto, Canada Area
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Lunch Room Supervisor
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Sep 2013 - Present
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Toronto, Canada Area
-Supervises students during lunch period in an area designated by the Principal:-Maintains order and discipline and refers problems to the Principal or his/her designate.-Provides supervision of students on the playground during lunch period when required. -Ensures lunchroom clean-up is performed prior to the end of the lunch period. -Performs other duties related to lunchroom activities as assigned or as required.
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Saudi Arabian Airlines Ground Services
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Saudi Arabia
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Flight Attendant
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Jan 1991 - Feb 1994
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Saudi Arabia
Attend preflight briefings on details of the flightEnsure that adequate supplies of refreshments and emergency equipment are on boardDemonstrate the use of emergency equipmentEnsure that all passengers fasten their seatbeltsServe, and sometimes sell, beverages, meals, or snacksTake care of passengers’ needsAssist passengers with special needsReassure passengers during flight, such as when the aircraft hits turbulenceAdminister first aid to passengers, when neededDirect passengers in case of emergency
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Education
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2005 - 2008Karachi University
Master's degree, Political Science and Government -
1986 - 1988
Karachi University
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Suggested Services
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Industry Focus. “Restaurants”
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