Experience

• 

  Crawford & Company

  • Melbourne, Australia

  • National Knowledge Manager

    • Sep 2013 - Jun 2021
    • Melbourne, Australia

    Our Crawford KnowHow (Hugh's specialist development) was raised at the emerging leaders session in Atlanta recently, we spoke very highly of the system to our global colleagues. It appears we are streets ahead of the rest of the company in this field and they were quite envious. (Regional Manager, Crawford & Company)

• 

  DoT

  • Knowledge Sharing Practitioner

    • Jan 2014 - Jul 2014

    Hugh’s conversation based approach was extremely useful. It broke the back of a significant strategy development project and was like speed dating for new knowledge. ( Director, Department of Transport) // More at Case Study - Speed Dating for New Knowledge.

• 

  JACOBS SKM LIMITED

  • Melbourne, Victoria, Australia

  • Business Improvements through Knowledge Sharing Cultures

    • 2007 - Feb 2013
    • Melbourne, Victoria, Australia

    "I am highly impressed with what Hugh has delivered." (Major Accounts Client Manager) “I’ve seen Hugh make a knowledge sharing culture happen from scratch in under 18 months” (Major Client Manager)“A simple conversation resulted in an instant positive change “ (Structural Engineer)“We are usefully applying Hugh’s templates two years on” (Group CAD Manager)“Your work supporting the Knowledge Bank is going company-wide” (Practice Leader, Roads) “The results are fantastic” (Operations Manager)“Ten times sustainable business gain” (Senior Application Engineer) “Our Alliance Office Setup know how guide produced in seven weeks has already saved over $50,000 and impressed our partners.” (Senior Application Engineer)

• 

  Awareness Learning Inc (USA)

  • San Diego, USA

  • Owner

    • 1994 - 2001
    • San Diego, USA

    I learned more from Hugh’s one day AutoCAD knowledge sharing workshop than I did if over four years of Autodesk sanctioned training courses. (Manager, Lockheed Martin, USA)No one person has had a more profound positive impact on the entire CAD industry than Hugh did here in the U.S. (Manager, Hermann Miller, USA)