Experience

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  AG Chem

  • Egypt
  • Oil and Gas
  • 1 - 100 Employee

  • IT Manager

    • Jun 2017 - Present

    • Create IT management policies and organization draw lines.• Planning New Department Projects using Gantt chart.• Planning high availability solutions.• Performance management and KPI management with Quality assurance• Manage and secure Sites and HQ with Sophos Firewall.• Secure and backup data with VERITAS Backup Exec.

  • Information Technology Infrastructure Engineer

    • Jan 2015 - May 2017

    • Plan network infrastructure for new HQ in Badr city industrial area.• Planning and implementing the following Services ­ Computer network­ Analog CCTV system­ install and Configuring Linksys wireless networks­ install and Configuring PBX Central Configurations and internal telephones ­ Sound system

  • Information Technology Specialist

    • Jul 2011 - Dec 2014

    • Manage windows server 2003 and upgrade to 2008• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.• Diagnose, troubleshoot, resolve hardware, software or other network and system problems, and replace defective components when necessary.• Plan, coordinate, and implement network security measures to protect data, software, and hardware.• Monitor system performance and provide security measures, troubleshooting and maintenance as needed• Configure, monitor, and maintain email applications.• Planning and implement full Microsoft domain environment with DHCP, DC, DNS, GP and file services• Responsible of all IT and technical Support Systems servers and Network Management Tasks• Installing Managing and Configuring of VPN with Cisco RV042• Manage and secure HQ with PFsense firewall• Deal with all outsourcing companies

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  Egyptian Armed Forces

  • Egypt

  • Technical Support Specialist

    • Jan 2009 - Mar 2010
    • Egypt

    • Maintain and administer computer networks and related computing environments.• Manage File Servers and DC.• Diagnose, troubleshoot, resolve hardware, software or other network and system problems, and replace defective components when necessary.• Help and Support users.

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  Shafie Group

  • Cairo, Egypt

  • Technical Support

    • Jul 2008 - Jan 2009
    • Cairo, Egypt

    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes• Maintain and administer computer networks and related computing environments• Diagnose, troubleshoot, resolve hardware, software or other network and system problems, and replace defective components when necessary.• Help and Support users.• Configure, monitor, and maintain email applications software.