Bio
Experience
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Egypt
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IT Services and IT Consulting
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700 & Above Employee
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Self Service Solutions - Business Manager (ATMs) _ Banking Sector
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Aug 2015 - Present
Specialties: Business Management _ Banking SectorBusiness Manager, Self Service Solutions (ATM) ,Financial Sector: Performing business activities for self services solutions to Banks and Financial institutions. Generate new ATM customer leads. Maintain close relations with the current customers. Prepare financial proposal. Review technical proposals Propose new businesses to current customers. Negotiate contract terms and conditions. Handle the relations with partners. Achieve required sales quota. Making market survey and monitoring Making market analysis to know the market share among Raya and its competitors. Following up the competitors’ strategy in the Egyptian market.
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Business Manager
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Aug 2015 - Present
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Business Manager
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Aug 2015 - Present
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MasriaCard
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Egypt
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Head of Business (Government & Banking) Sector
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Nov 2006 - Jul 2015
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Egypt
MASRIA CARD (November 2006 till July 2015)Specialties: Government & Banking Management Head of Projects in Egypt Government Sector, responsible for EMV smart cards projects 1. Project Manager for Petrol & Gas EMV Smart Card : use smart cards to withdraw Petroleum derivatives to fuel cars in Egypt 2. Project Manager for Pensioners Card: use smart cards to withdraw their pensions via any ATMs at bank branches and post offices.3. Project Manager for Egyptian National Railway system with contactless card technology. Dec. 20114. Assistant Project Manager for Cairo Metro system to supply the RFID contactless card technology system and communication infrastructure for phase two of Cairo’s new Metro Line 3.5. Assistant Project Manager for Electronic Gates, to speed up passenger flows at entry and exit gates in Cairo’s Metro 6. Assistant Project Manager for Family EMV card One of the most advanced projects is the family card, a payment card for poor people to get food with a subsidy from the government. Head of Banking Sector, Financial Cards Projects in Egypt (Debit Cards & Credit Cards)Project Manager for Migration from magnetic cards to EMV Smart Card & Personalization for all Egyptian Banks
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Menatal Telecommunication International Company
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HQ Maadi , Cairo , Egypt
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Retail Distribution Manager (The leaders Payphone Company in Egypt One of France telecom company’s)
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Oct 2001 - Oct 2006
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HQ Maadi , Cairo , Egypt
Retail Distribution Manager• Assisting to build up the direct distribution sales force ( 120 sales Rep. and 12 Sales Supervisor ).• Assisting to implement and supervising the execution of the national direct distribution sales plane.• Assist in recruiting and evaluating the performance for all of the subordinates. • Implementing the direct sales strategy.• Following-up tasks executed by supervisor and assisting them to develop their performance. • Achieving the company’s approved direct sales target. • Assisting in setting up the direct sales plans. • Recommend the rerouting of sales reps to achieve the best coverage. • Making market survey and monitoring to be sure that the distributors are applying the Menatel sales policy.• Making market analysis to know the market share among Menatel and its competitors.• Following up the competitors’ strategy in the Egyptian market.
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Mobinil Telecom International Company, Egypt
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Cairo Governorate, Egypt
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Marketing Specialist
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Sep 1999 - Oct 2001
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Cairo Governorate, Egypt
Duties and Responsibilities:Reply to the client by phone and hear the his complaint or requests carefully and try to calm himin complaint cases and solved immediately in the case of my ability or Ext technical department in cases of technical matters or refer to the director and inquire on how to solve or the client's request then Call Back the customer again and tell him about how to solve the problem or inform requests that pre-request
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Banque du Caire
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Cairo Governorate, Egypt
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Credit Collections Specialist_Adly Branch
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Jul 1998 - Sep 1999
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Cairo Governorate, Egypt
Duties and Responsibilities:A detailed explanation of the services provided by the bank and listen to customer complaints andidentify their problemsWriting detailed reports on:Customer problems and what are the services that he wishes customers of the bank, writing Suggestions to solve problems and services required.
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Education
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1994 - 1997B.S.C Faculty of Commerce – Cairo University
Bachelor’s Degree, Accountant
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