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Bio

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Hope Sherman is a seasoned hospitality professional with 12+ years of experience in event management, catering, and sales. She has worked with various top hotels and resorts, including Walt Disney World, Hyatt Regency Maui, and Grand Hyatt Wailea. She has expertise in budgeting, customer service, and team management.

Experience

  • Walt Disney World
    • Disney's Coronado Springs Resort
    • Senior Catering & Convention Services Manager
      • Apr 2012 - Present
      • Disney's Coronado Springs Resort

      Working with all sizes of groups, coordinating and managing every detail of their conventions from meetings and production to meals and themed park events; golf tournaments and team building activities, room blocks, transportation and budget. Client demographics range from corporate market, exe...

    • Convention Consultant/Meeting Planner/Trip Director
      • Jan 1998 - Jan 2011

      streamlinevents/MCA/Mary O'Conner and Co./Various Corporate clients; Worked nationally for various corporate clients in all aspects of event management including advance planning as well as on-site execution of meetings. Sourced and evaluated site inspections, proposals, contract negotiations...

    • Director of Catering/Convention Services
      • Jan 1995 - Jan 1997

      Multiple award-winning convention property. Major markets included incentive travel, insurance and pharmaceuticals, technology and international corporations. Trained Catering and Sales Managers on logistics, up-selling and DMC relationship management. Worked with team during and through exten...

    • Director of Catering
      • Jan 1993 - Jan 1995

      Annual catering revenue exceeded $20 million. Extensive social and convention catering operation included successful off-premise catering company as well as full kosher catering. Brought department's sales to new levels by focusing on creativity, quality, time management and operational effi...

    • Director of Catering/Convention Services
      • Jan 1991 - Jan 1993

      This property set the gold standard for today's upscale group meeting business in Hawaii. Participated in opening management team. Created A-Z Meeting Planner Guide that later became an industry standard. Trained and motivated team on all aspects of resort meetings management. Teamed with...

    • Director of Catering
      • Jan 1989 - Jan 1991

      Catered to national conventions, metropolitan-social and political events. Created Sales team that acquired large share of social and political fundraising events. Worked extensively with Culinary to establish cutting edge presentations and quality. Partnered with Convention team to create a s...

    • Director of Catering/Convention Services
      • Jan 1987 - Jan 1989

      Focused and built a strong foundation of knowledge for major markets including pharmaceutical, corporate and social. Trained and developed younger managers for promotion and advancement. Created and worked with local marketing plans, monthly objectives.

Education

  • 1976 - 1981
    University of Wisconsin-Stout

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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