Experience

• 

  Broadridge Advisor Solutions

  • Needham, MA

  • Sr. Client Relations Rep.

    • Apr 2013 - Present
    • Needham, MA
• 

  Universal Wilde

  • Holliston, MA

  • Account Manager

    • Sep 2011 - Apr 2013
    • Holliston, MA

    - Support clients, Sales & Customer Service Reps. with execution of direct marketing campaigns- Create data processing, dynamic document creation, and production specifications - Work with multiple departments throughout campaign cycle - Support fulfillment clients with tracking of orders, pr...

• 

  Pilot Direct

  • Account Manager, Estimates & Procurements

    • May 2009 - Sep 2011

    - Liaison between Sales, Clients, and Production- Strategize list selection criteria for clients using demographics and mapping software- Estimate costs for a variety of print and direct marketing campaigns- Provide monthly cost analysis for major clients

• 

  Nexus Direct

  • Senior Account Coordinator

    • Apr 2007 - Mar 2009

    - Coordinated marketing programs for assigned clients, including direct mail, e-mail, and telemarketing campaigns- Created project schedules & briefs, estimates, and data processing instructions - Coordinated with production, creative, media, quality assurance, and data departments to ensure ...

• 

  New England Cryogenic Center

  • Marketing Manager

    • May 2006 - Apr 2007

    - Created and managed annual budget and marketing plan for North America - Managed all aspects, from inception to completion, for North America marketing programs including; print advertising, direct marketing, web advertising, radio advertising, tradeshows, and in-house telemarketing- Tracked an...

• 

  The MathWorks

  • Marketing Programs Specialist

    • May 1997 - Jun 2005

    Web-Based Seminar SpecialistJanuary 2002 – June 2005 - Launched program for international corporation, established processes & best practices- Facilitated weekly meetings with vendor to resolve system & support related issues- Conducted product training sessi...

• 

  IBM (Formerly Atria Software)

  • Direct Marketing Specialist/Database Admin.

    • Dec 1994 - May 1997

    Marketing Programs Specialist December 1995 – May 1997- Implemented direct mail campaigns through collaboration with contracted graphic designers, in-house copywriters, and product managers- Acquired mailing lists from a variety of trade publications- Tracked origin of direct mail leads in order ...

• 

  Cortex/ISG

  • Course Planner/Registrar

    • Jul 1993 - Dec 1994

    - Coordinated annual user conference and on-site product training classes. Responsibilities included designing conference/course brochures, maintaining registration lists, and arranging catering - Provided administrative support for sales and marketing organizations- Managed inventory of office ...

• 

  Cray Research

  • Sr. Administrative Assistant

    • Nov 1988 - Jul 1993

    - Provided administrative support for field sales office- Coordinated travel arrangements for sales representatives and technical support personnel - Arranged meetings between sales representatives, technical support personnel, and major clients- Prepared sales contracts- Improved office efficien...