Bio
Credentials
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CPR & AED
Ellis Education ServicesMay, 2021- May, 2026 -
AEA Aquatic Fitness Professional Certification
Aquatic Exercise AssnMar, 2020- May, 2026
Experience
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All Wrapped Up
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Columbia, MD
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Brand Consultant
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May 2017 - Present
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Columbia, MD
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Planet Cotton/LGP Promotions
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8001 Cessna Ave, Gaithersburg, MD 20879
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Account Executive
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Nov 2013 - Apr 2017
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8001 Cessna Ave, Gaithersburg, MD 20879
• Proactively market promotional products via phone, email, and in-person visits• Create presentations with client logos and items of interest to build and retain clientele • Collaborate with team members across specialized disciplines to address full scope of client needs• Manage order details from start to finish with clients, vendors, and colleagues by recommending products, negotiating pricing, entering orders, ensuring accuracy of art proofs, confirming delivery and receipt, and procuring payments from invoices• Added over 50 new clients; including several re-order opportunities
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Sales Support Specialist
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Feb 1995 - Aug 2013
Account Executive and Sales Support Specialist, March 2011 – August 2013• Assumed role as primary Account Executive to fill a vacancy during a leave of absence, managing orders from start to finish including follow up (approximately $300K revenue/year)• Assisted an additional Account Executive to solve problems and provide timely support for customers (approximately $500K revenue/year)• Fine-tuned a task system allowing efficient order management between colleagues• Attended supplier meetings and industry shows to enhance product/vendor knowledge• Collected past due payments from clients (approximately $60,000 in 6 months)• Helped Accounting obtain vendor invoices to facilitate the invoicing processSales Support Specialist, May 2007 – March 2011• Conceptualized this position to address a company need by providing sales training and art support• Trained and supported new Account Executives and sales assistants to help build sales; training included JD Edwards (ordering system), an overview of the industry, the entire order process, key Outlook/Task List functions, preferred vendors, art and imprinting options• Assisted two account executives ($400-500K revenue/year each) through the ordering process• Created and revised art layouts for time sensitive orders for several additional Account Executives• Led projects for client events, including a large promo mailing and an executive destination event in the Caribbean that required international shipping skills• Served as Corporate Committee representative providing valuable input to improve the sales processAssistant Account Executive, February 1995 – May 2007• Worked with clients independently throughout order process to support the Sales Manager/Sr. Vice President (over $1 million in revenue/year)• Designed/edited clients’ art with Adobe Illustrator for regular and rush orders, resulting in faster orders, art approval, and less discrepancies between clients and vendors
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Telemarketer
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Sep 1989 - Jan 1992
• Successfully met/exceeded monthly quota in selling subscriptions to The Wall Street Journal and Barrons
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Executive Assistant
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Jun 1983 - Sep 1986
Assisted the Director of Federal Relations for a Fortune 500 firm• Ordered promotional products and office supplies, typed reports, paid bills, and balanced the budget• Arranged travel reservations and corporate meetings and events with many Federal politicians, including the logistics of catering, entertainment, and transportation
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Education
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University of Maryland University College
Bachelor's degree, Major: Business, Management-Marketing; Minor: Government Relations
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References
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