Experience

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  Shropshire Chamber of Commerce

  • United Kingdom
  • Non-profit Organizations
  • 1 - 100 Employee

  • Training Manager

    • Jan 2022 - Jun 2023

    I was in charge of putting together an 18-month rolling calendar of business training to offer our members throughout the Shropshire area I decided on the training that we offer and then found the relevant trainers to be able to deliver the courses. I managed the breakfast network club meetings which were held 4 times a month around the Shropshire area I also had to source suitable venues for these and make sure we have relevant speakers. I also looked after developing and running of the new company website and the put together the Shropshire Chamber members magazine decide on the content and was responsible for the advertising within this. I also looked after the office maintenance and the tenants to whom we rented office space to.

  • Membership Advisor

    • Jan 2020 - Feb 2022

    Once members had been recruited for membership by the sales team I looked after the members dealing with any questions or queries they may have via telephone or email made sure they were getting the most from their membership and using the benefits included. I followed the membership journey and did 3, 6 and 10 monthly care calls and also sent out membership packs and renewal certificates. I also had to retain memberships year on year.

• 

  Mercure Telford Centre Hotel

  • Meeting and Events Coordinator

    • Oct 2016 - Jan 2020

    I looked after all meeting and event enquiries that came into the hotel via email, telephone or walk in clients I would take all the customers requirements and then quote them for the meeting/event space, and any other extras required ie catering, AV equipment, decoration. All the information was inputted into the CRM system and a contract was produced and sent over to the client for approval and signature I dealt with the event from start to finish I also look after the billing and invoicing of the events and taking any pre-payments required.

• 

  Scream Wholesale Ltd

  • Childs Ercall, Telford

  • Account Manager and Purchasing Assistant

    • Sep 2014 - Oct 2016
    • Childs Ercall, Telford

    I looked after a number of customers approx 400 in total each customer had their own business whether this be a shop, market stall, online business or e-commerce. I would communicate with the customers to help them order stock, help with delivery, advise of any new stock items coming into the warehouse, help with any returns/faulty items and any other queries. I also helped with the purchasing of new stock items, reordering of current stock and the tracking of payments and shipping from abroad.

• 

  South Water Event Group

  • Event Manager

    • Jul 2012 - Sep 2014

    I was given my own events and clients, I coordinated the event from the initial planning stages holding meetings with the clients and contractors and communicating the details of the event in house once the event was live I would run the event to ensure everything ran as it should to the end of breakdown. I would work with clients on their budgets and plans, and look after the H&S of the event.

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  Archery GB

  • United Kingdom

  • Performance Officer

    • Apr 2010 - Jun 2012
    • United Kingdom

    I worked with the Senior, Paralympic and Junior GB squads their coaches and staff arranging each squads weekly and monthly training camps and sessions in the build up to their competitions home and abroad, I was involved in the build up to London 2012. I would deal with all team kit place orders and make sure it was delivered in a timely manner ready for competitions and would also look after accommodation bookings, training pitch bookings and any travel required along with the athletes and coaches expenses.

• 

  The Complete Group

  • Team Secretary

    • Mar 2009 - Apr 2010

    I was secretarial support to all the regional managers and the group nurses liaising with a variety of people including clients, solicitors and insurance companies I drafted letters, emails, reports and also dealt with any telephone enquiries.