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Hoeyong Kim
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Korean Native or bilingual proficiency
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English Professional working proficiency
- Computer Hardware Troubleshooting
- Linux Server
- Data Center Infrastructure
- Data Center Operations
- Microsoft Servers
- Show all
Bio
Credentials
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Microsoft Datacenter Operations Services BreakFix Specialist
MicrosoftAug, 2020- Apr, 2026 -
Microsoft Datacenter Operations Services Deployment Specialist
MicrosoftAug, 2020- Apr, 2026 -
Microsoft Datacenter Operations Services WCS RMA Specialist
MicrosoftJul, 2020- Apr, 2026 -
Oracle Database 11g Administrator Certified Professional
OracleAug, 2016- Apr, 2026 -
Engineer Information Processing
한국산업인력공단(HRD Korea)May, 2016- Apr, 2026 -
Industrial Engineer Electronics
한국산업인력공단(HRD Korea)Dec, 2015- Apr, 2026 -
Industrial Engineer Radio Telecommunication Equipment
한국방송통신전파진흥원(KCA)Dec, 2015- Apr, 2026 -
EXIN EPI Certified Data Centre Professional (CDCP)
EXINApr, 2024- Apr, 2026
Experience
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Rittal Co. Ltd
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Seoul Incheon Metropolitan Area
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IT Product Manager
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Jan 2024 - Present
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Seoul Incheon Metropolitan Area
Play a pivotal role in driving the success of Rittal's IT solutions, especially in the data center industry, through comprehensive expertise across multiple areas:- Technical Support: Ensuring client technical issues are swiftly resolved, maintaining high satisfaction.- Technical Training: Develop and conduct training modules for both internal employees and external customers, focusing on the effective use of Rittal's IT solutions and data center infrastructure.- Pre-Sales: Guiding potential clients through tailored solutions, demonstrating Rittal products' technical and business value.- Marketing: Crafting and executing strategies that enhance Rittal's visibility and appeal in the market.
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Microsoft
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Busan, South Korea
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Datacenter Technician
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Nov 2018 - Jan 2024
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Busan, South Korea
Microsoft Cloud Data Center Operation- In Seoul, South Korea - In Busan, South Korea - Provided technical support to resolve data center incidents, ensuring compliance with SLA standards- Drove the Successful Implementation of data center Infrastructure deployment for optimal performance and efficiency- Implemented strategic decommissioning plans for outdated data center Infrastructure, optimizing resources and enhancing overall operational efficiency
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IBM
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Seoul, South Korea
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Server Build Technician
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Sep 2016 - Nov 2018
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Seoul, South Korea
IBM Cloud (SoftLayer, an IBM Company)- Delivered hands-on technical support, addressing client issues related to servers and network devices with precision- Played a technical role in designing and deploying data center infrastructure, with a focus on optimizing power usage for enhanced efficiency
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Republic of Korea Army
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KyungSan, Korea
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Network Technician
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Oct 2008 - Aug 2010
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KyungSan, Korea
- Deployed and operated advanced telecommunications systems, demonstrating proficiency in wired, wireless, and satellite technologies- Applied technical expertise to troubleshoot and resolve issues promptly, ensuring continuous functionality of critical communication infrastructure
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Education
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2008 - 2016Academic Credit Bank System
Bachelor's degree, Electronic Engineering -
2012 - 2012
Auckland Institute of Studies (AIS)
General English & IELTS Course -
2015 - 2016
Busan IT Will Data-Processing Academy
Vocational Training, Operating the Information System
Suggested Services
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Industry Focus. “Appliances, Electrical, and Electronics Manufacturing”
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