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Experience

    • Key Account Manager
      • Jan 2017 - Present
      • Vietnam

      - Work directly with accounts like MM Mega Market, CVS & ETC, Lotte, Winmart / Winmart +... Etc..  - Agreement on commercial terms with Hyper, Middle, CVS systems on an annual basis to secure sales and support Supermarket systems. - Ensure business interests in the POS system have priority display levels, product coverage in the retail system. At the same time, make sure the company's P/Ls as planned - Securing high-value accounts through advisory selling, efficient solutions for clients and promoting attractive business opportunities. - Created sales forecasts to target daily, monthly, and yearly objectives.- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.- Negotiated and maintained, cost-effective contract pricing structures with vendors to produce a positive return on investment.- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.- Built relationships with customers and the community to promote long-term business growth.Attended monthly sales meetings and quarterly sales training.- Fielded customer complaints and facilitated negotiations, resolved issues, and reached mutual conclusions.- Support event marketing, sales and brand promotion. - Collaborate with sales team to meet targets and consistently meet or exceed personal quotas. - Work with managers to provide feedback to clients and recommend operational changes in response to emerging trends. - Improved account management through anticipating potential threats to competition and implementing pro-active solutions. - Analyzed key competitors to respond to competitive threats.- Analyzed sales and customer data to identify trends and opportunities for increased profitability

    • Regional Sales Manager
      • Oct 2016 - Jan 2017
      • Ho Chi Minh

      - Collaborated with senior executives to evaluate performance in a regional area and develop strategies to expand revenue generation.- Achieved regional sales objectives by coordinating the sales team, developing successful strategies, and servicing accounts to strengthen business relationships.- Developed sales strategy based on research of consumer buying trends and market conditions.- Developed and managed budgets to confirm the proper use of resources and maximize profitability.- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.- Achieved established KPI for company, regional team, and individual performance through teamwork and focus on customers.- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.- Built relationships with customers and the community to establish long-term business growth.- Managed accounts to retain existing relationships and grow share of the business.

  • Lien A Co., LTD
    • Ho Chi Minh
    • International Business Specialist
      • Jan 2016 - Sep 2016
      • Ho Chi Minh

      • Maintaining fruitful relationships with existing customers • Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets • Researching the needs of other companies and learning who makes decisions about purchasing • Contacting potential clients via email or phone to establish rapport and set up meetings • Planning and overseeing new marketing initiatives • Attending conferences, meetings, and industry events • Contacting clients to inform them about new developments in the company’s products • Developing quotes and proposals • Negotiating and re-negotiating by phone, email, and in person • Developing sales goals for the team and ensuring they are met • Training personnel and helping team members develop their skills

    • Export Market Supervisor
      • Sep 2009 - Dec 2015
      • Ho Chi Minh

      • Sells products by establishing contact and developing relationships with prospects; recommends solutions. • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. • Prepares reports by collecting, analyzing, and summarizing information. • Maintains quality service by establishing and enforcing organization standards. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Contributes to team effort by accomplishing related results as needed.

Education

  • 2006 - 2007
    EU Business School
    Bachelor’s Degree, Hospitality Administration/Management

Suggested Services

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Industry Focus. “Food and Beverage Services”

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