Experience

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  CricTracker

  • Dubai, United Arab Emirates

  • Head of Sales and Marketing

    • Oct 2021 - May 2024
    • Dubai, United Arab Emirates

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  Adline Media Network

  • United Arab Emirates
  • Advertising Services
  • 1 - 100 Employee

  • Digital Account Manager

    • May 2017 - Oct 2021

    •Strong client facing experience . Handling clients account like – Dentsu Aegis Group (Carat) (UAE , Qatar & KSA) , MEC Group (UAE & Qatar) , PHD Group , HAVAS – MPG , OPTIMEDIA (UAE & Kuwait) , Mindshare (UAE & Bahrain) , Universal Media Group – UM7 (UAE, Bahrain & KSA) , Equation – Arabian Gulf Advertising.• End to end execution from receiving a brief till making a proposal and presentation.• Planning/Executing and Reporting digital media campaigns & operations.• Budgeting and execution of Media plans .• Co-ordinate with suppliers and agency departments to ensure that deadlines are met, best-practices followed & client expectations are aligned.• Taking campaign live on Adserver (DFP) . Reporting & optimizing media campaigns.• Effective use of Google Analytics and Effective Measures .• Making media proposals for client based on brief and Target audience .• Working on the sales plans .Pitching sales for the exclusive representations to obtain the maximum revenue.• Accurately entering the bookings in the CRM ,• Preparing sales report• Take charge of day-to-day media planning and trafficking .Manage media buys, analyze campaigns and recommend tactical changes to maximize campaign performance.• Manage day-to-day plan changes and maintenance of media plans. Experience in managing large scale, complex display campaigns;• Media Booking in either radio, publishing, TV, Cinema and Outdoors across Middle East and North Africa region.• Oversees the operational and management of a media company in either radio, publishing, TV.• Strategy and negotiation on Media Campaign. Recognize opportunities where the company can grow and flourish, whether through mergers, acquisitions and other strategic alliances.• Acute understanding of their target audiences and how to cater to them.

  • Media Operations Executive

    • Mar 2015 - Oct 2021

    Adline Media Network is a highly experienced and diversified media communications network in the GCC and North African markets, established for in excess of 15 years, with an extensive team of over 250 experienced advertising, marketing and media professionals throughout the region. We are a leading provider of media space in the region holding the No.1 position in many markets in which we operate. The level of our expertise covers all media types and an extensive range of vehicles including press, print, radio, outdoor, television and online which places us in the best position to understand and service advertiser needs. In addition, we have developed an extensive range of mutually beneficial partnerships with major media vehicles throughout the region ensuring maximum exposure for our clients and an efficient and effective media buying opportunity.Job Description -Handling clients account like – Dentsu Aegis Group (Carat) (UAE , Qatar & KSA) , MEC Group (UAE & Qatar) , PHDGroup , HAVAS – MPG , OPTIMEDIA (UAE & Kuwait) , Mindshare (UAE & Bahrain) , Universal Media Group – UM7 (UAE, Bahrain & KSA) . Take charge of day-to-day media planning and trafficking .Manage media buys, analyze campaigns and recommend tactical changes to maximize campaign performance. Manage day-to-day plan changes and maintenance of media plans. Experience in managing large scale, complex display campaigns;  Media Booking in either radio, publishing, TV, Cinema and Outdoors across Middle East and North Africa region. Oversees the operational and management of a media company in either radio, publishing, TV. Strategy and negotiation on Media Campaign. Recognize opportunities where the company can grow and flourish, whether through mergers, acquisitions and other strategic alliances. Acute understanding of their target audiences and how to cater to them.

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  MENA Assistance

  • Dubai United Arab Emirates

  • GPS Coordinator

    • Mar 2014 - Mar 2015
    • Dubai United Arab Emirates

    About MENA Assistance:MENA Assistance is the preferred and most reputable B2B Roadside Assistance and Customer Care provider in the Middle East and North Africa.We have been Roadside Assistance experts for premium and luxury automotive brands since 2001 and are very proud of our reputation as the market leader in the MENA region.We have a long and successful history of working with major manufacturers and dealer networks with our Clients representing some of the best brands in the MENA premium and luxury automobile market. Ferrari, Maserati, Porsche, Jaguar, Land Rover, Range Rover, Infiniti, Volvo, Ford, Mercury and Lincoln are among the brands that MENA Assistance has successfully represented for over 13 years.We are experts in developing, implementing, perfecting and managing regional Roadside Assistance programs as well as Customer Care programs on behalf of our prestigious automotive Clients.We operate in 15 countries including: United Arab Emirates, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Yemen, Iraq, Jordan, Lebanon, Syria, Egypt, Morocco, Tunisia and AlgeriaJob Description- Accounts management - Client & customer remittance.Balance Delivery and Sales TerritoriesOptimize Route SequencingBlending in of new customers onto optimal territory and route placement is a simple and quick exercise with this tool. The impact of new customers can be quickly assessed and can help you determine whether your existing fleet is sufficient or in need of additional vehicles Reconfigure Territories and Routes for Seasonal ChangesCost Per StopManagement Reports - Territory cost, territory distance, territory summary, territory exception report, and driver itinerary Route Books- Driver manifest , driver directions, and route maps keep drivers prepared .Reduction in miles drivenReduction in vehiclesReduction in overtimeIncrease in strategic re-routesReduction in management resourcesReduction in time required for strategic re-routes.

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  Sutherland Global Services

  • Mumbai Area, India

  • Subject Matter Expert

    • Apr 2010 - Jun 2013
    • Mumbai Area, India

    ◆ Conducting Timely training for FLAs , Monitoring Calls , Preparing performance reports based on quality checks.◆ Timely feedback’s, One on one sessions and Shadowing.Proficient in handling escalated calls and providing level 1 Technical Support to end-users. -Microsoft Outlook, Outlook Express configuration, backup, troubleshooting. -Experience in installation of Windows, configuration, Technical troubleshooting, support of server Hardware, operating systems, Microsoft application software and peripherals, Windows 95/98, 2000, 2003, Server, XP, Vista and Windows 7. -Maintenance of computer hardware systems and system assembly. -Maintain the assets of pc's and laptops. -Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting. -Manage all the inventory of PCs . -Configuring & Managing DNS, DHCP & Active Directory. -Remote support & Net meting support using different software’s Achievements - Rewarded Twice For Top Technical consultant (Dell) Rewarded Thrice for Top Revenue Generator Of the Quarter.

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  Alite international

  • Mumbai Area, India

  • Senior Customer Service Representative

    • Feb 2007 - Mar 2010
    • Mumbai Area, India

    Alite International U.K process - Conduct telephone interviews with respondents for various research projects Conduct market research & customer satisfaction surveys Direct and review the work of staff – Survey support . -