See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Hilary Okwume profile image

Hilary Okwume

Sales Team Lead at Pluralcode Institute
Intro Book
  • Claim this Profile
Location
Ojo, Lagos State, Nigeria, NG
Languages
  • English Full professional proficiency
  • Igbo Native or bilingual proficiency
  • Yoruba Limited working proficiency
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI

Credentials

  • Product Management
    Pluralcode Institute
    Sep, 2022
    - Apr, 2026
  • Certified Customer Service Specialist (CSS)
    DoviLearn
    Jan, 2022
    - Apr, 2026
  • Digital Networking Strategies
    LinkedIn
    Jan, 2022
    - Apr, 2026
  • Learning LinkedIn
    LinkedIn
    Jan, 2022
    - Apr, 2026
  • Recession-Proof Career Strategies
    LinkedIn
    Jan, 2022
    - Apr, 2026
  • MTN How May I Help You
    iSON Xperiences Ltd - Leading Global CX Management Company
    Aug, 2016
    - Apr, 2026
  • How May I Help You
    Premier vocational training institute
    Jul, 2015
    - Apr, 2026

Experience

  • Pluralcode Institute
    • Nigeria
    • Education
    • 1 - 100 Employee
    • Sales Team Lead
      • Jun 2023 - Present

      Ensures social media engagement personnel upload expected numbers of leads on the advisor's dashboard.Ensure and monitor weekly reports are sent by advisors. Conduct weekly review of each advisor's report to ensure KPIs are met Recommend adjustment, processes and systems that can lead to improved performance of the advisory team.Schedule training, orientation and meeting to improve the advisory team.Responsible for scheduling upselling events designed to increasing sales.

    • Head of Faculty (Product School)
      • Sep 2022 - Present

    • Student Advisor/Tech Sales/Business development
      • Jun 2022 - Present

      Tech sales.Attend to prospective student who wants to study or do a program with Pluralcode AcademyAdvise and educate prospect on different tech programs, and direct them on the tech program that will suit them.Make and recieve calls to prospective and admitted studentDevelop new business ideas on how to convert more prospect

  • Unicaf University
    • Lagos, Nigeria
    • Student Advisor
      • Jul 2021 - Jul 2022
      • Lagos, Nigeria

  • Olist
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Verification Lead
      • May 2021 - Jul 2021

    • Telesales Agent
      • Feb 2020 - May 2021

  • iSON BPO - Leading BPO Service Provider in Africa
    • United Arab Emirates
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Online Customer Care Executive (MTN)
      • Aug 2016 - Jan 2020

    • Outbound Customer Care Executive (MTN)
      • Aug 2018 - Dec 2019

  • CNSSL : Communication Network Support Service Limited
    • Nigeria
    • Online Customer Care Executive (MTN)
      • Jul 2015 - Jan 2016
      • Nigeria

Education

  • 2007 - 2011
    Enugu State University of Science and Technology
    Bachelor's degree, Mass Communication/Media Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles