Bio
Credentials
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Decision-Making Strategies
LinkedInDec, 2023- Apr, 2026 -
Unconscious Bias
LinkedInMar, 2023- Apr, 2026 -
Coaching and Developing Employees
LinkedInDec, 2022- Apr, 2026 -
The Courage Habit (getAbstract Summary)
LinkedInDec, 2022- Apr, 2026 -
Certification of Capability in Business Analysis (CCBA®)
SimplilearnJun, 2019- Apr, 2026 -
ISTQB Advance Test Manager
ISTQB - International Software Testing Qualifications BoardOct, 2018- Apr, 2026 -
ISTQB Foundation
-Dec, 2012- Apr, 2026
Experience
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Peppermint Innovation Limited
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Hanoi, Hanoi, Vietnam
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Delivery Manager, Peppermint Intelligence
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Dec 2023 - Present
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Hanoi, Hanoi, Vietnam
As Delivery Manager of Peppermint Intelligence, a subsidiary of Peppermint Innovation Limited (ASX:PIL), I work with an amazing team delivering world-class modern software engineering services. We focus on empowering our clients with AI-driven customer experiences that convert and retain audiences.My role involves working with our internal squads of delivery managers, scrum masters, UI/UX designers, solution architects, infrastructure managers, dev-ops engineers, full-stack developers and quality assurance testers to:- Lead and coach our Agile process- Align around a cohesive product value- Focus on delivering value, not just quality code- Manage priorities and refine the scope- Encourage a squad culture that balances autonomy & alignment, with accountability- Work with the Scrum Master to provide sprint and squad utility reports
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Transformation Manager
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Dec 2022 - Dec 2023
Xpon Digital, part of Xpon Technologies Group, is a global company of strategists and technologists. We design and build modern applications to accelerate your digital transformation and increase your ROI.
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Delivery Squad Leader- Xpon Digital
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Sep 2020 - Nov 2022
Xpon Digital, part of Xpon Technologies Group, is a global company of strategists and technologists. We design and build modern applications to accelerate your digital transformation and increase your ROI.
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Quality Assurance Team Lead
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Aug 2018 - Aug 2020
To act as a consultant to the business to contribute provide product management and quality assurance.
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Holoscribe
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Hanoi, Hanoi, Vietnam
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Senior Quality Assurance Engineer
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Apr 2017 - Apr 2019
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Hanoi, Hanoi, Vietnam
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Techcom Securities
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Hanoi
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Quality Engineer
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Nov 2017 - Aug 2018
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Hanoi
Work Experience: Specific Financial Product Responsibility:- Assist the teams to efficiently deliver high quality product- Keep eyes on teams’ output & identify opportunities for improvements- Foresee & prevent problems
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NEXTOP Co., Ltd
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Hanoi, Vietnam
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Software Tester
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Feb 2013 - Sep 2017
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Hanoi, Vietnam
Work Experience:- Software Quality Engineer( Team Lead) : Dealing system( B2B & B2C),Trading system ( Feb 2016- June 2017)- Nextop Asia Ltd Company,Dalian, China.- Software Quality Engineer( Team Lead): Binary Option ( Backend, Mobileapp, Web app) and multi-white-label system( December 2015- Feb 2016)-Nextop Asia Ltd Company , Hanoi, Vietnam.- Software Quality Engineer( Tester): Nature Forex, DMM Forex system,Traders Security Forex system, GKGOH Forex System, YJFX ForexSystem( Feb 2013- December 2015)- Nextop Asia Ltd Comany , Hanoi,Vietnam.Be responsible for concurrent (Medium and Big) projects from initiation to closure: - Monitor and control the testing progress- Handle the project issues- Collect data for Measurement & Analysis- Report to Project Manager/ Delivery Manager.- Develop test plans, test procedures, test reports for financial system service/web-based platforms;- Capable of working on all levels of the architecture, design, and implementation of security systems; Ability to think and solve problems in creative ways; Demonstrated experience in delivering quality products to customers are required;
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Tester
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Feb 2011 - Dec 2012
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Hanoi
Work Experience:- Software Quality Engineer( Tester) : IAI( Investment Analysis Information),(December 2012-December 2013)- Software Quality Engineer( Tester): Lion- Force (ERP)- top 10 the bestsoftware at SingTel iChallenge11 exam’s Singapore in 2011(Feb 2011- Oct2011)
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Education
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2007 - 2011Hanoi University of Industry
Bachelor's degree, Computer Science
Suggested Services
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Industry Focus. “Banking”
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