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Hiba Tabassum

Customer Success Specialist at Apoyar
Intro Book
Experienced Business Analyst with expertise in customer success management and digital marketing.
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Location
Hyderabad, Telangana, India, IN
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Bio

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Hiba Tabassum is a seasoned business analyst with expertise in customer success management, project management, and digital marketing. She has 2+ years of experience as a Business Analyst at i95Dev and has worked as an Associate Project Manager at Vrinda Techapps. Hiba holds a Master of Engineering degree in Electrical, Electronics and Communications Engineering from Osmania University and has certifications in Agile Project Management, Six Sigma, and HubSpot Inbound Marketing.

Credentials

  • Fundamentals of Agile Project Management
    Project Management Institute
    Dec, 2023
    - Apr, 2026
  • Six Sigma White Belt
    The Council for Six Sigma Certification (CSSC)
    Dec, 2023
    - Apr, 2026
  • Building Rapport with Customers
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Business Fundamentals for Customer Success Managers
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Customer Success Management Fundamentals
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Engagement Preparation Best Practices for Customer Success Management
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Sales: Customer Success
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • IT Project Management
    Indian School of Business
    Dec, 2022
    - Apr, 2026
  • Agile Project Management with Microsoft Project
    LinkedIn
    Aug, 2022
    - Apr, 2026
  • Professional Scrum Master I
    Scrum.org
    Aug, 2022
    - Apr, 2026
  • The fundamentals of digital marketing
    Google
    Oct, 2019
    - Apr, 2026
  • HubSpot Inbound Certification
    HubSpot
    Dec, 2023
    - Apr, 2026

Experience

  • Apoyar
    • Customer Success Specialist
      • Aug 2023 - Present

  • Vrinda Techapps
    • Associate Project Manager
      • Feb 2023 - Oct 2023

  • i95Dev
    • Hyderabad, Telangana, India
    • Business Analyst
      • Sep 2020 - Sep 2022
      • Hyderabad, Telangana, India

Education

  • 2019 - 2021
    Osmania University
    Master of Engineering - MEng, Electrical, Electronics and Communications Engineering
  • 2015 - 2019
    Osmania University
    Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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