Experience

• 

  Abk Group

  • Al Shamal, Qatar

  • Admin supervisor

    • Mar 2016 - Present
    • Al Shamal, Qatar

    general admin supervisor

• 

  Live Free Ltd

  • Egypt

  • Senior Sales Executive

    • Oct 2015 - Present
    • Egypt

    networking marketing

• 

  Alkhebra Driving Cademy

  • Customer Service Supervisor

    • Oct 2014 - Sep 2015

     Responsible For the Preparation of Daily Work Plan. Staff Training On the principles of customer service. Responsible for staff distribution in the workplace identified in accordance with the requirements of work. Managing and control work during day and responsible for making sure that we serve customer as will as we target. Responsible and Manage the Front disk aria and handle all functions including team, customer services, reports

• 

  Vodafone Egypt

  • Egypt

  • - Consumer Collection At Vodafone Egypt  (Apr 2007 – Sep2014)

    • Apr 2007 - Sep 2014
    • Egypt

     Responding to Inquiries Customer's Competitive Companies on how to Port in with Vodafone Network. Responding to Customer Inquiries and Complaints after Conversion or During transfer Procedures.

• 

  T.G.I – Fridays (Giza )

  • Egypt

  • Crew Trainer

    • Oct 2006 - Apr 2007
    • Egypt

     Responsible For the Preparation of Daily Work Plan. Responsible for staff distribution in the workplace identified in accordance with the requirements of work. Coordination with companies and individuals As a public relations officer at the restaurant. Managing and control work during day and responsible for serve the Item’s with same Quality. Collect daily Amount &Send it to operation Managers Manage restaurant paper work

• 

  Fuddruckers

  • Egypt

  • Crew Trainer

    • Mar 2006 - Sep 2006
    • Egypt

     Coordination with companies and individuals As a public relations officer at the restaurant. Staff Training On the principles of customer service. Responsible for organizing birthday Parties internal and External. Responsible For the Preparation of Daily Work Plan  Responsible and manage the restaurant and handle all functions including team, customer services, budget, reports.

• 

  Fuddruckers

  • Giza

  • Shift Leader & Public Relation

    • Jul 2003 - Jan 2005
    • Giza

     Responsible For the Preparation of Daily Work Plan. Responsible for Staff Distribution in the workplace identified in accordance with the Requirements of Work. Prepare monthly Schedule for Staff. Responsible for organizing Birthdays Party’s Internal & External . Responsible and manage the Restaurant and handle all Functions including team,Customer service, Budget, Reports.

• 

  Pizza Pluss

  • Elharam Giza Egypt

  • Captain

    • Feb 2002 - Mar 2003
    • Elharam Giza Egypt

     Add daily plan to Member’s Crew. Collect daily Amount &Send it to operation Managers. Manage Restaurant Paper Work. Responsible for the preparation of inventory reports monthly, yearly and delivered to the officials on managers  Preparation of orders daily and monthly for restaurant Preparation of orders daily and monthly for the restaurant

• 

  Americana Egypt

  • Giza

  • Dinning food Server

    • Jun 2001 - Dec 2001
    • Giza

     Take orders from Guests and serve the order on time working with the Types of service  Serve Food and Drinks to Guests On Time.

• 

  Le Royal Meridien Beach Resort & Spa

  • Giza

  • Banquet – Le Meriden Pyramids

    • Mar 1998 - Oct 1998
    • Giza

     Handle wedding parties and support all hotel arias. Take Orders from Clients and Make Suggestive Selling With Them &Support Waiters in Rush Times by Serve Food and Drinks to Guests on Time.